Files.com Product and Company Blog

At Files.com, we have been actively monitoring the situation regarding COVID-19 (also known as the novel coronavirus).

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please update your firewall settings accordingly by April 1, 2020.

Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority. We’ve recently added new options to how you send in support tickets to make your support experience even better.

The world’s best cloud-based file server also knows how to be a high performance web server, and using this capability is so simple to do, a growing population of our customers is discovering that their Files.com site can take the place of a web server providing fast load times of static and embedded files.

Share Links are one of the most used features of the Files.com platform This powerful tool allows you to extend your reach beyond your credential-holding user base while maintaining control of the files you share. Because so many of our customers rely on Share Links as part of their vital processes, we remain committed to bringing you powerful new capabilities on a regular basis. Here are seven recent improvements we’ve added to make Share Links even more powerful!