Updating Billing Information

Files.com makes it easy to update your billing information at any time. Simply follow these quick steps.

First, make sure you’re logged in to your Files.com site as an administrator. Only administrators have access to update billing information.

Once logged in, navigate to Settings > Billing.

Next, you can click Billing Contact to update your billing contact details, and click Change Payment Method to update your credit card information or change your payment method.

If you need any assistance with billing, please send us an authenticated support request using the Contact support option from the menu at the top right.