Self-Service Plans

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Small Business Business Enterprise Enterprise Premier
Monthly Price
User minimum n/a n/a n/a n/a
Monthly Usage Included (Additional usage is always just $0.10 per GB) 2,500 GB 6000 GB 10,000 GB 25,000 GB
Never Pay Per-Seat Fees (unlike competing services)
Unlimited internal user accounts
Unlimited external user accounts
Unlimited human user accounts
Unlimited bot/shared/API user accounts
File Transfer Protocols, Management, and Integration
Modern Desktop and Mobile web interface with fast parallel upload support
Pair of IPs dedicated to your site (you'll never share SSL certificates with any other customer, unlike competing services)
Zapier (integrates hundreds of third-party services)
Share folders publicly via a static URL (Web Hosting)
Share selections of files publicly via access-limited Share Links
Share link password security and link expiration controls
Inboxes (Request files from others)
Custom SMTP for Outbound E-Mail
Desktop app for macOS and Windows up to 25 users up to 100 users up to 250 users
Global and International Support
App available in 8 languages
Store files globally in BrickFTP regions (Global regions include: USA, Canada, UK, Germany, Japan, Australia) 1 region 1 region 2 Regions All Regions
Global acceleration for FTP/SFTP/WebDAV (speeds up transfers between USA and Asia/Europe/Australia)
Security and Authentication
2-Factor Authentication
Via Authenticator Apps (Google Authenticator, Authy, Duo, etc.)
Via Yubikey up to 25 users up to 100 users up to 250 users
Via Hardware Keys (U2F/FIDO) up to 25 users up to 100 users up to 250 users
Via SMS up to 25 users up to 100 users up to 250 users
Ability to Mandate 2FA enrollment for users
Encryption at rest and in-flight
A+ Score according to SSL security assessment
Custom SSL Certificate for custom domains - provided by us or provide your own
Most secure HTTPS features, including modern ciphers, HSTS, HPKP, and session IP pinning
GPG encryption using customer provided public keys
Single Sign-On (SSO)
Via Google / G-Suite up to 100 users up to 250 users
Via LDAP/Microsoft Active Directory up to 100 users up to 250 users
Via SAML, Okta or OneLogin up to 250 users
Via your own custom OAuth or similar system
File and Folder Permissions
Assign users/groups permissions (read/write/preview/list) on a per-folder basis
Permissions overview page allows easy auditing
Digital Asset Management and Virtual Data Room Features
In-app image and video previews
Branding and Customization
Custom Domain
Custom Colors
Customer Header and Footer
Integrate your own tracking pixels
Custom Whitelabel the Desktop App (your logo on every Desktop) $299/month $299/month
Administration and Workflows
Max # of items in a folder 10k 25k 100k 100k
Max individual file size 10 GB 100 GB 1 TB 1 TB
Automation and Workflows Features
Files expire after a certain period of time since creation
Users are notified when files are uploaded to a folder
Groups are notified when files are uploaded to a folder
Create folders when new users are added
Search file names
Administration Delegation
Assign file permissions on a per-folder basis
Assign permission to view history logs on a per folder basis
Assign group admins who can add users to their group
Support and SLA
E-Mail and Telephone Support Standard Standard Priority Priority
Support response time 1 business day 1 day 12 hours 1 hours
Webhook/E-Mail/SNS SLA (message/hook sent within this time frame after an action occurs) 30 minutes 5 minutes 30 seconds 30 seconds
Migration assistance Basic Basic Full Full
Discounted consulting/professional services rates 10% discount 10% discount
Priority access to beta features
24/7 Emergency "911" direct engineer pager access
Assigned named account concierge
Compliance and Legal
Max Log Retention Period 0.5 years 1 year 3 years 7 years
Max File Backup Retention Period unlimited unlimited unlimited unlimited
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield
HIPAA/HITECH Business Associate Agreement (BAA) .
Assistance with your audit or vendor compliance programs 5 hours/year 25 hours/year
Archive-Only Mode (prevent file deletion entirely)
Agreement to provide your regulatory body access to your data (finance/banking/other regulated clients)
Consideration of custom BAA or substantial changes to our Terms of Service
Businesses: optionally prevent BrickFTP from listing you as a customer on our website

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Our team is happy to walk you through any features listed above.