April 13, 2020
Files.com’s Response to the Novel Coronavirus
At Files.com, we have been actively monitoring the situation regarding COVID-19 (also known as the novel coronavirus).
April 10, 2020
IP Address Updates
Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.
March 4, 2020
High Touch Support - New Options for You
Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.
October 30, 2019
Your Files.com site is also a powerful web server!
The world's best cloud-based file server also knows how to be a high performance web server, and using this capability is so simple to do, a growing population of our customers is discovering that their Files.com site can take the place of a web server providing fast load times of static and embedded files.
October 18, 2019
Share Links - Now an even more powerful tool
Share Links are one of the most used features of the Files.com platform This powerful tool allows you to extend your reach beyond your credential-holding user base while maintaining control of the files you share. Because so many of our customers rely on Share Links as part of their vital processes, we remain committed to bringing you powerful new capabilities on a regular basis. Here are seven recent improvements we've added to make Share Links even more powerful!
October 18, 2019
Files.com Folders - Now More Powerful!
Folders and folder tree design are the bedrock of the most successful collaborations and the most ingenious workflows. We've added new settings and capabilities to make Files.com folders one of the most versatile and powerful tools in your business toolkit. Read about the latest five!
October 6, 2019
Protect Your Users and Data with 2FA
Keeping up with security is an unending battle, and password protection alone is not winning it. Not all users are careful with their login credentials all of the time, nor are phishing attacks decreasing. The likelihood that your credentials, or one of your user's credentials, will at some point be compromised is rising. Two-factor authentication, however, greatly lowers the chances that an attacker will actually breach your account. Activate 2FA on your Files.com account today.
September 29, 2019
Single Sign-on Options Expanded on Files.com
We've added SSO options to Files.com to help your users stay secure and productive! Single Sign-On (SSO) is an authentication mechanism that allows a user’s identity to be managed by a single, trusted identity provider through which the user can access multiple service providers. Now Files.com gives you more options for SSO!
August 26, 2019
Share Links now support Password Protection
Share Links are publicly accessible link URLs that your users can create to provide read-only access to files and/or folders from various locations on your Site. You can then E-Mail those links to guest users via the Files.com platform. We're proud to announce that we've now made Share Links even better by adding password protection.
August 8, 2019
New Files.com Desktop Sync app in BETA
Our new app brings improved functionality and configuration options to you. It features two sync modes: Online mode intended for users who only work with their files while connected to their Files.com site, and Smart Synchronization mode for those who tend to work both while connected and when offline or in airplane mode.