In July, Files.com released AI Tasks that run an AI Assistant prompt on a schedule or in response to file activity, chat history, cross-session memory, and configurable personalities for the AI Assistant, searchable indexing for Remote Server Mounts, offline sync in the macOS Desktop App, Managed Folders and templates for Partner Channels, multiple Custom Domains per site, folders that automatically unzip the archives added to them, TransformScript support in the Transform File action, direct Snowflake stages on Files.com folders, Event Channel events written to a folder, external accounts that users connect themselves, direct connections between two Files.com sites, and dozens of smaller updates spanning folder permissions, group administration, API keys, and Remote Server integrations.

Scheduled and Action-Triggered AI Tasks

Site Administrators and Workspace Administrators can create AI Tasks that store a prompt for the Files.com AI Assistant. The task runs its prompt either manually, on a recurring interval, on a custom schedule, or when matching file activity occurs. This extends the AI Assistant beyond one-off chat sessions into recurring or event-driven automation.

Learn more about AI Tasks.

Updates to the AI Assistant

The AI Assistant provides intelligent access to your site through a chat interface. Use the AI Assistant to research errors, ask about features, and allow the assistant to make configuration changes for you.

AI Assistant Personalities

Site Administrators and Workspace Administrators can define personalities for the AI Assistant. Personalities set the Assistant's tone, voice, and persona so it can reflect your own brand and processes. Personalities change how the Assistant talks, not what it's allowed to do.

Learn more about AI Assistant Personalities.

AI Chat Memory Across Sessions

The AI Assistant now remembers information for a user across chat sessions. After you complete a chat, the Assistant creates memories for durable preferences, recurring workflows, naming conventions, and ongoing projects. Users can view or delete their individual memories, or turn memory off entirely.

Learn more about AI Chat Memory.

AI Assistant Chat History Features

The AI Assistant keeps a history of your prior chat sessions, with an auto-generated title so you can find your previous conversations. View a read-only transcript, or resume one that's still active instead of starting a new chat from scratch.

Learn more about AI Chat Logs.

Search and Automate Files on Remote Server Mounts

Each Remote Server Mount can now be indexed, so files stored on the remote system appear in Search and remote-side changes can drive your workflows. Your site checks the whole mount on a schedule you set and records only metadata. File contents stay on the remote server, and search results pass through the normal permission checks. Newly discovered files and confirmed removals are recorded in your site's logs, so action-triggered Automations, Webhooks, and Notifications fire for activity that never passed through Files.com. Indexing is turned on per mount and defaults to once per day, with the shortest interval available set by your site's plan.

Learn more about the Remote Metadata Index.

Transform File Contents with TransformScript

The Transform action can now run a TransformScript against a file of structured data, reshaping its contents rather than only converting it to another format. Filter records, rearrange fields, calculate new values, and convert your file between text or spreadsheet formats. TransformScript is available to all users who can read source files and write to the destination folder.

Learn more about Transforming Files.

Updated Desktop App Finder Access and Offline Sync for macOS

On macOS, the way the Desktop App mounts your Files.com site in Finder has been improved. Your site still appears in Finder and works the same way day to day, but files are now kept locally for offline access, letting you open and edit files without a network connection. Your changes sync back to Files.com when you reconnect. Each profile appears as its own top-level folder in Finder, with a per-profile toggle to show or hide it. This is available starting in version 6.0.2741.

Learn more about the Desktop App.

Partner Channel Managed Folders and Templates

Partner Channels can be configured with Managed Folders which let you specify any number of subfolders for each direction of the channel. Your site automatically creates the folder structure for Managed Folders and blocks anyone from changing the structure afterward. Partner Channel Templates provide a re-usable configuration for a Partner Channel. Site Administrators and Workspace Administrators can apply the Partner Channel Template to multiple Partners.

Learn more about Partner Channels.

Group Admins Can Manage Membership of Their Groups

The Add or remove existing users in their groups setting lets Group Admins change group memberships for user accounts that already exist on the site. The new setting is disabled by default because it allows Group Admins to list users in your site, so a Site Administrator must turn the setting on to allow these changes.

Learn more about Group Admin Capabilities.

Multiple Custom Domains on a Site

Site Administrators can define additional Custom Domains for your site. The new Custom Domains offer alternatives to the Primary Custom Domain setting for your site. Each additional custom domain can provide an address to your site, to Publicly Served Folders, or to the S3-Compatible API endpoint. Files.com can automatically manage SSL certificates for all Custom Domains, or can use certificates you provide.

Learn more about Multiple Custom Domains.

Automatically Unzip Files Added to a Folder

The Auto Unzip folder setting decompresses .zip files as soon as they are uploaded or copied into a folder and writes the extracted contents to a destination subfolder. Automations, Syncs, and AI Tasks can act on the files without a manual unzip step first. Folder Admins, Site Administrators and Workspace Administrators can add the setting to a folder they control.

Learn more about Automatically Unzipping Files.

Connect Snowflake Directly to Files.com Folders

Pointing a Snowflake external stage at a Files.com folder no longer takes extra setup work on either platform. Snowflake permits connections to s3.files.com on all accounts by default, so you no longer have to ask Snowflake support to allow the endpoint for your account. The S3-Compatible Endpoint now lists folders recursively, so a stage pointed at a folder reads every file beneath it, without an Automation copying files into a flat folder first. If you use a Custom Domain for your S3 endpoint, Snowflake support still has to enable that domain.

Learn more about the Snowflake integration.

Write Event Channel Events to a Folder

Event Channels can write a targeted file of events to a destination folder. External systems ingest the file directly, and each subscription writes only the events it selected rather than a full log. The destination files are JSON or CSV, created on a batch interval you set between 10 minutes and 24 hours.

Learn more about Folder Targets.

Users Can Connect Their Own External Accounts

An Integration-Centric Profile lists the types of external systems a user is expected to connect, and your site walks them through connecting their own accounts when they log in to the web interface. Users handle their own credentials, and each user's file listing combines the folders they can access on your site with every system they have connected. Administrators assign profiles directly to a user, through a group, or to everyone in your site or Workspace.

Learn more about Integration-Centric Profiles.

Connect Directly to Another Files.com Site

Connect your site directly to another Files.com site through a new type of Remote Server. Two organizations that each run Files.com, or one organization running several sites, no longer have to fall back to FTPS, SFTP, or WebDAV to move files between them. You pair the two sites with an API key generated on the other site, and the connection then works everywhere Remote Servers already do, including browsing, Mounts, Syncs, and Automations.

Learn more about Files.com to Files.com integrations.

Other Minor Updates

Additional updates in July include OAuth authentication for Google Cloud Storage Remote Servers, app-only authentication for SharePoint using a Microsoft Entra ID app registration, direct-to-storage upload routing for several S3-Compatible Remote Servers, API keys that can be restricted to file operations only, a redesigned Folder Permissions experience in the web interface, recursive folder listings on the S3-Compatible Endpoint, named SDK methods for sending files to Remote Servers, Snapshots, and Child Sites, and new Zapier and Power Automate actions for the same destinations.

OAuth Authentication for GCS Remote Servers

Google Cloud Storage Remote Servers now offer OAuth authentication. Provide the bucket name and choose whether the connection gets Read Only or Read/Write access. An administrator completes Google's consent flow and Files.com stores the resulting token. There's no key file to download, rotate, or secure.

Learn more about GCS Authentication Information.

SharePoint App-Only Authentication via Entra ID

SharePoint Remote Servers can now authenticate using a Microsoft Entra ID app registration instead of an interactive Microsoft login. The Remote Server connection runs as the app itself, with no periodic re-authentication required.

Learn more about SharePoint Authentication with a Microsoft Entra ID App.

Direct-to-Storage Upload for S3-Compatible Providers

Uploads and Downloads using the CLI, Desktop App or SDKs to several S3-Compatible Remote Servers interact directly with the storage backend. Direct Routing, which already applied to Amazon S3 and some Google Cloud Storage connections, now affects transfers to S3 Compatible, Cloudflare, Backblaze B2, Wasabi, Akamai Linode, and Filebase Remote Servers. This change does not apply to uploads through the web interface.

Learn more about Direct Routing for Remote Servers.

Restrict API Keys to File Operations Only

API keys can be restricted to Files Only access rather than Full Access, so that specific keys associated with a privileged administrator are blocked from making configuration changes. This is designed for AI agents and other automated integrations that only need file access.

Learn more about API Keys.

Managing Permissions in the Web Interface

Folder Permission management has a new look across the web interface. Create multiple permissions for a folder in one step, and see at a glance where permissions originate. A new Check Access view lets you look up what access a specific user, group, or partner effectively has.

Learn more about Folder Permissions.

Recursive Folder Listings on the S3-Compatible Endpoint

The S3-Compatible Endpoint can now return an entire folder tree in one listing. Omit the Delimiter parameter from a ListObjectsV2 request and the response walks every subfolder, where it previously returned only the objects directly inside the requested folder. Include Delimiter=/ to keep a single-level listing, which is what most S3 clients send by default when browsing. Listings include only what the key's user can already see, and the older ListObjects V1 API remains non-recursive.

Learn more about Listing Folders Recursively.

New SDK Methods for Underscore Folder Destinations

All seven official SDKs provide named methods for uploading, copying, and moving a file to a Remote Server, a Snapshot, or a Child Site. Pass the destination ID and a path, and the SDK builds the underscore folder path for you. Each SDK names these methods according to its own language conventions.

Learn more about the Official SDKs.

Send Files to Remote Servers, Snapshots, and Child Sites from Zapier and Power Automate

Zapier and Power Automate / Azure Logic Apps now offer dedicated actions for uploading, copying, and moving files to a Remote Server, a Snapshot, or a Child Site. These destinations previously required constructing the destination path by hand through the underscore folder.

Learn more about Zapier and Power Automate / Azure Logic Apps.