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Customer Stories

Detailed accounts of how Files.com makes a difference in the work of our customers.

Associated Wholesale Grocers Eliminated Legacy Risk

Their business isn’t just big, it's huge. Every single day, over $30 million worth of goods flow in and out of AWG’s distribution hubs. Logistics at that scale require a firehose of real-time EDI data: orders, pricing, and inventory – and they were using 20-year old MFT servers to do it.

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Gray Media Centralized Video Distribution and User Management Across 130+ Stations

Gray Media replaced unreliable legacy tools with Files.com, securely distributing video content to 130+ stations through automated SFTP, share links, and inboxes, while giving IT teams granular control, compliance, and scalability.

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Pillr Health Goes From 5% Transfer Failures to Zero

Pillr Health, a pharmacy-services leader, modernized its MFT infrastructure, ensuring HIPAA-grade compliance, lowering costs, and scaling partner onboarding in minutes.

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How Spirit Airlines Transformed Partner Collaboration & Kept Tickets Affordable

To ensure flights stayed on time, remained fully staffed, and well-maintained to meet daily demand, Spirit required a turnkey method to transfer data from external partners to their internal network–one that was reliable and could be up 24/7, 365 days a year.

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How TowneBank Streamlined 90% of File Transfers with Files.com

TowneBank is a leading financial institution that provides banking services to thousands of members, vendors, and internal stakeholders.

Every day, the bank manages a high volume of file transfers that are critical to its operations - ranging from vendor reports and contracts to member data, health information, and other HIPAA-regulated files. With compliance and security at the core of its business, TowneBank needed a modern, auditable, and automated way to ingest, process, and distribute files across multiple systems and external partners.

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Foresight Diagnostics Accelerates Faster Clinical Insights with Files.com

Foresight Diagnostics uses Files.com to securely deliver life-saving cancer insights worldwide, replacing fragmented workflows with one streamlined, scalable platform. By unifying and automating transfers, Foresight supports urgent pharma trials and clinical decisions with speed, compliance, and reliability, positioning their precision oncology innovations for global growth.

Singular Genomics Delivers 100TB Sequencing Runs in Hours, Not Days, with Files.com

AWS left Singular struggling with a patchwork of APIs and constant workflow headaches. By moving to Files.com, they accelerated data delivery, simplified HIPAA compliance, and gave scientists one-click access to results.

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