SFTP and FTP
Modern. Secure. Fully integrated.
SFTP and FTP have been the backbone of file exchange for decades. From nightly bank transmissions and EDI feeds to healthcare imaging workflows and vendor portals, these protocols remain critical infrastructure for thousands of enterprises. But anyone who has run an on-premises SFTP or FTP server knows the baggage: patching old software, troubleshooting firewall and NAT issues, chasing down throughput bottlenecks, and sweating over compliance gaps.
Where many vendors dismiss FTP and SFTP as “dead tech,” Files.com takes a different view. These protocols aren’t going away—and they shouldn’t. Instead, they deserve a modern, cloud-native home. That’s why every Files.com account comes with enterprise-grade FTP and SFTP baked directly into the platform, supported by global infrastructure, hardened security, and deep integration with the rest of the Unified File Fabric.
FTP and SFTP Without the Headaches
On Files.com, FTP and SFTP aren’t add-ons. They’re first-class citizens, maintained and scaled in-house by our own engineers. We’ve been running our proprietary protocol engines in production for over 15 years, and today Files.com is one of the largest cloud SFTP/FTP providers in the world.
Connections land on a pool of highly available servers in seven global regions, so you’re never tied to a single box that could fail. Files are routed per-folder to the right region, giving you built-in support for data residency requirements across the U.S., EU, GovCloud, and APAC. Transfers automatically benefit from the same 99.9% uptime SLA that covers our entire platform.
And unlike the brittle servers of the past, our cloud-native architecture scales elastically. Whether you’re moving a few daily flat files or running massive SFTP-driven integrations with banks, labs, or vendors, Files.com expands capacity instantly—no cluster tuning, no over-provisioning, no midnight fire drills.
Security That Travels With You
Supporting FTP and SFTP should never mean compromising on security. At Files.com, it doesn’t. Every connection enforces strong cipher suites and integrates seamlessly with enterprise policies like SSO, MFA, SCIM provisioning, and granular folder-level permissions.
Immutable audit logs capture every transfer and event for seven years or more, ensuring you’re always audit-ready. Access controls can be tied to IP ranges, and webhook integrations allow security teams to plug file flows into their SIEM or monitoring tools in real time.
Even legacy protocol users benefit from the same governance and compliance posture that applies everywhere else in the Files.com platform—SOC 2 Type II, PCI DSS, HIPAA, GDPR, ITAR, and more.
Built for Compatibility
Every organization has at least a few critical processes locked to FTP or SFTP. Legacy line-of-business apps, embedded devices, and vendor integrations often can’t change, even when you’d like them to. Files.com meets you where you are.
Our implementation is fully RFC-compliant—covering RFC 4251–4256 for SFTP and RFC 959 and extensions for FTP/FTPS. We rigorously test against OpenSSH, WinSCP, Cyberduck, Paramiko, Microsoft .NET, and countless other clients and libraries. If your partner or application speaks FTP or SFTP, it will work here.
Plain FTP is available if you absolutely need it, though it’s disabled by default. Most customers use FTPS or SFTP, and Files.com supports both implicit and explicit TLS, active and passive modes, plus public key authentication with ED25519, RSA, or DSA keys.
More Than Just a Port
What makes Files.com different is that FTP and SFTP are not isolated silos—they’re fused directly into the broader platform. Files that arrive via SFTP can immediately flow into Automations, trigger downstream Workflows, fan out to multiple destinations, or sync to cloud storage like S3, Azure, or Google Cloud. Files uploaded via FTP can be shared securely via branded links, previewed online, or exposed to non-technical users through our desktop and mobile apps.
Outbound patterns are just as powerful. You can connect to Files.com over SFTP, and we’ll proxy the delivery onward to another SFTP, FTPS, or AS2 endpoint—or even to SharePoint or Google Drive—without middleware. Remote Mounts let you present a partner’s SFTP or your own cloud bucket as a live folder, then apply automations in real time. With multi-region routing, a single login can place files into both EU and U.S. folders, meeting residency requirements without asking partners to change a thing.
This is the difference between running a server and running a platform: Files.com turns FTP and SFTP into just another on-ramp into a unified, governed file fabric.
Real Business Outcomes
With Files.com, enterprises don’t have to choose between legacy compatibility and modern scale. They get both. That means:
- Lower overhead — No servers to patch, no firewalls to configure, no downtime to manage.
- Faster partner onboarding — New vendors can connect in hours using the tools they already know.
- Audit readiness from day one — Residency controls, encryption, MFA, and immutable logs built in.
- Future-proof flexibility — Protocol-based workflows continue today, while faster, API-driven options are always available tomorrow.
Where Customers Use It
Financial institutions rely on Files.com to exchange daily bank files via SFTP and route them automatically into secure archives and downstream systems. Retailers and logistics providers accept FTPES uploads from vendors, then fan out those files to analytics and distribution hubs. Healthcare organizations ingest medical imaging data via SFTP, applying strict residency and encryption policies before forwarding files to payers and providers. Manufacturers use FTP to capture device data, with automations that validate, rename, and push files into ERP and WMS systems. Media companies handle multi-GB video ingests via SFTP and schedule outbound deliveries to affiliates through the same platform.
Every one of these workflows used to require a fragile patchwork of servers, scripts, and manual babysitting. With Files.com, they just work.
The Bottom Line
FTP and SFTP aren’t going away. But they don’t belong on creaky servers that put your business at risk.
Files.com is the ultimate cloud SFTP/FTP server:
- Hardened security and enterprise compliance
- Global scale with multi-region routing
- Elastic performance and 99.9% uptime
- Seamless integration with 50+ clouds and systems
- One unified file fabric that makes protocols part of the platform, not exceptions to it
Keep the workflows that work. Eliminate the headaches that don’t. With Files.com, FTP and SFTP finally have a home in the modern enterprise.
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