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Security & Compliance

User Provisioning & Identity Provider Integration

Files.com gives customers full control over how users are provisioned, authenticated, and managed. Login options, supported identity providers, and Single Sign-On (SSO) integration methods are covered below. These features are reviewed annually as part of our SOC 2 Type II audit.

User Login Methods

Users can access Files.com through multiple interfaces:

  • Web application
  • Desktop apps for Windows and Mac
  • Mobile apps for iOS and Android
  • Command Line Interface (CLI)

Each interface supports local credentials and external authentication flows, depending on your site's configuration.

SSO & Identity Provider Support

Files.com supports identity providers using SAML, LDAP, and OAuth protocols. Customers can enable Single Sign-On (SSO) with providers such as Okta, Azure Active Directory, OneLogin, and Auth0.

When SSO is enabled, Files.com provisions users automatically on their first login. Customers can also provision users through any of the methods below.

User Provisioning Options

Customers can provision users in several ways:

  • Manually via the Files.com web interface
  • Bulk import via the interface
  • Programmatically via the Files.com API
  • Through the Files.com CLI
  • Automatically via SAML or LDAP provisioning