One Unified Platform to Replace MFT, File Sharing, and Scripts
Cloud-native, always-on, and built for speed—Files.com automates transfers, eliminates manual work, and puts your entire file infrastructure under one roof.
Unified File Fabric
Present every file system in your business as one seamless namespace. No more data silos or complex middleware.
Files.com doesn't just win awards for customer support — we leave the competition in the dust. When you call us, there's no Level 1 runaround. You're instantly connected to a seasoned file transfer expert who can help.
All-Engineer Support Desk
Support from file transfer experts who understand your workflows.
Sub-1-hour response times
Direct access to engineers
Proactive monitoring
Escalation management
Onboarding Services
Expert consulting included for free with for all new customer onboarding.
Migration planning
Go-live support
Workflow optimization
Training programs
Resources & Training
Comprehensive documentation, training materials, and best practices.
Organizations using Files.com achieve transformational business outcomes that directly impact their bottom line.
Optimize Revenue Capture
Accelerate partner onboarding and win more deals with superior integration capabilities
90% faster partner onboarding so you accelerate revenue recognition
Win more deals through superior modern end-user experience
Prevent churn with flawless, automated file orchestration, every time
Say yes to any integration requirement—eliminating custom dev cycles
Reduce IT Costs
Eliminate infrastructure overhead and free up resources for strategic initiatives
80% total cost of ownership reduction
90% reduction in admin overhead through automation
Zero maintenance with fully managed cloud service
Consolidate multiple vendors into single platform
Eliminate Risk
Ensure compliance and security across your entire digital supply chain
Zero data breaches in 15 year company history
SOC 2 Type II certified with GDPR, HIPAA compliance
Military-grade encryption in-transit and at-rest
Complete audit trails and real-time visibility
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”