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Subscriptions

A Subscription connects event routing logic to one or more Targets within Event Channels. A subscription defines which events match, and the targets define where those events are delivered.

Event Types

Subscriptions can match a specific set of event types or all event types. When no event types are selected, the subscription matches every event that passes through the channel. When specific types are selected, only those types are delivered.

Available event types:

CategoryEvent TypeDescription
User SecurityUser LockoutA user account is locked after too many failed login attempts
Client LogsClient Log: Success, Failure, Partial Failure, SkippedA Files Connect or CLI client app uploads activity logs to your site
SSOLDAP Sync: Success, Failure, Partial Failure, SkippedAn LDAP directory sync runs to provision users or update group membership
SSOLDAP Login: Success, Failure, Partial Failure, SkippedA user attempts to authenticate using LDAP credentials
SSOSAML Login: Success, Failure, Partial Failure, SkippedA user attempts to authenticate via SAML SSO
Pending WorkPending Work: Success, Failure, Partial Failure, SkippedA background GPG encryption or decryption job processes a file
SIEMSIEM: Success, Failure, Partial Failure, SkippedAn event is delivered to your configured SIEM integration
SyncSync: Success, Failure, Partial Failure, SkippedA file sync runs between your site and a remote server
AutomationAutomation: Success, Failure, Partial Failure, Skipped, Failure Will Retry, Partial Failure Will RetryAn Automation rule runs on files or folders
ExpectationsExpectation Evaluation: Success, Late, Missing, InvalidAn Expectation is evaluated: a monitored file arrived on time, arrived late, did not arrive, or arrived with an invalid condition
ExpectationsExpectation Incident: Open, Acknowledged, Snoozed, ResolvedAn Expectation incident changes state

For Automation runs, the Failure Will Retry and Partial Failure Will Retry types fire when a run fails but will be retried automatically. The broad admin email alert for Automation failures only covers terminal failures after all retries are exhausted. Subscribe to these types explicitly if you want alerts for retryable failures.

For Expectation evaluations, the broad admin email alert covers Missing and Invalid only. Late evaluations are available only through an explicit subscription.

Filters

A subscription can include an optional filter to narrow which events are delivered beyond event type alone. Leave the filter blank to match all events of the selected types. When a filter is set, only events whose fields match the filter conditions are delivered.

Common filter fields include Severity, Status, Sync ID, Sync Name, Automation ID, and Expectation ID. A Custom Field option is also available for filtering on any other field in the event payload.

Targets

A subscription routes matched events to one or more targets. The same target can be used across multiple subscriptions.