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Transformation and AI Credits

Our recently released file transformation and native AI capabilities consume credits under a concept called "Transformation and AI Credits." Each plan comes with a certain number of credits included.

The Starter Plan comes with 100 million credits per month, and the Power Plan comes with 500 million credits per month. Enterprise plans come with an amount of credits listed on your order form. If no amount is listed, we will provide 1 billion credits per month to Enterprise customers.

Additional credit usage is billed at $0.10 per million credits, or fraction thereof, used in your Usage Period.

AI and transformation capabilities vary widely in cost, so different uses consume different amounts of credits. The chart below shows the current cost in credits for each transformation and AI capability.

The chart is subject to change at any time without notice as the platform evolves.

Credit Chart By Activity

ItemCredits ConsumedPer (Unit)Minimum Billable Units Per Activity
Files TransformScript Invocation10010 KB100 (1MB)
GPG Encryption or Decryption1210 KB100 (1MB)
GPG Recryption2410 KB100 (1MB)
Virus and Malware Scanning10010 KB100 (1MB)
Image Resizing/Transformation5010 KB100 (1MB)
Document Conversion1010 KB100 (1MB)
AI Input (Per Token)300Token10
AI Input - Cached (Per Token)15Token10
AI Output (Per Token)1000Token10

Image resizing and document conversions that occur as part of human use of the platform, and not as part of an Automation, AI, or API call, are not charged.

All other actions are billable regardless of the manner in which consumed.

Files TransformScript invocations as part of a multi-step automation are subject to the minimum billable units per FTS invocation. A single multi-step automation may result in multiple FTS invocations per input or output file, depending on the design of the automation.

AI charges separate rates for input and output tokens. All other conversion tasks are billed based on the larger of the input and output sizes. (Some image conversion tasks will make images smaller; others will make them larger.)

AI Models

Files.com uses modern frontier models from Anthropic and OpenAI to power its AI features. We do not currently allow customer-provided models or model selection capabilities.

We eventually intend to offer a reduced price model such as Haiku or GPT-5.4-mini for lower value rote tasks, but this is not available at the current time.

Files.com uses algorithms to intelligently determine whether to cache AI input tokens, but we do not currently offer different billable rates based on the outcome of this caching decision.

If AI usage on the platform grows, we intend to offer more sophisticated and accurate billing models.