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Language Support

The Files.com web interface supports 21 languages. These can be configured site-wide, and can be set in the settings for an individual user.

The following languages are supported:

  • English (en)
  • Čeština / Czech (cs)
  • Dansk / Danish (da)
  • Deutsch / German (de)
  • Español / Spanish (es)
  • Suomi / Finnish (fi)
  • Français / French (fr)
  • Italiano / Italian (it)
  • 日本語 / Japanese (ja)
  • 한국어 / Korean (ko)
  • Norsk bokmål / Norwegian Bokmål (nb)
  • Nederlands / Dutch (nl)
  • Polski / Polish (pl)
  • Português / Portuguese (pt)
  • Svenska / Swedish (sv)
  • ไทย / Thai (th)
  • Türkçe / Turkish (tr)
  • Українська / Ukrainian (uk)
  • Tiếng Việt / Vietnamese (vi)
  • 简体中文 / Simplified Chinese (zh-CN)
  • 繁體中文 / Traditional Chinese (zh-TW)

Traditional Chinese is one shared option for Hong Kong and Taiwan.

Setting the Default Language for Your Site

Site administrators can set a default language for the site. Individual language preferences and supported browser languages take priority over this default in the web interface.

The default language applies to email invitations generated for Inboxes and Share Links.

Setting A User's Preferred Language

Site administrators can update a user's preferred language setting to override the site-wide default for the web interface.

To update a user's language through the web interface, edit the settings for the desired user and change the Language setting.

Updating Your Personal Preferred Language Setting

In your account preferences, use the Language setting to choose your own interface language. Your saved preference takes priority over automatic browser-language detection and remains selected when you refresh the page or sign in again.

The Language Web Visitors See

Web visitors access an Inbox or a Share Link without a Files.com account, so they have no user language setting of their own. Those pages and the site's login page use the preferred language set in the visitor's browser whenever it is one of the supported languages above.

A recipient in Frankfurt reads your Inbox in German and a recipient in São Paulo reads the same Inbox in Portuguese, with no work from you. Your site's default language applies when the visitor's browser prefers a language Files.com does not support.

Visitors can also choose any supported language from the language selector in the page header. That choice takes priority over both the browser's preference and your site's default language. The browser saves the choice across page refreshes and applies it to the other login, Inbox, and Share Link pages the visitor visits on your site.

Inboxes and Share Links embedded in your own web pages follow the visitor's browser language the same way. The language selector lives in the page header, which an embedded form does not have.

API

The Files.com API supports localized responses through the standard Accept-Language HTTP header. When provided, the header tells the API which language to use for applicable response content.

Example request:

GET /api/rest/v1/notifications
Accept-Language: es

In this example, the API returns localized response fields in Spanish where applicable.

Language support applies to select human-facing fields only, such as notification messages and error descriptions.

If the specified language is not supported or the header is omitted, the API defaults to English.

Multiple language preferences (such as Accept-Language: fr,es;q=0.8) are allowed. The API uses the first supported language in the preference list.

Customer Support

Files.com provides customer support in English only.