A secure file workflow gives the right people and systems the access they need, protects that access, and provides a way to respond when something goes wrong. Files.com combines platform safeguards with settings your organization controls. Choosing those settings requires understanding both the protection they offer and how people and integrations will work with them.

This section helps Site Administrators establish and maintain that configuration. The starting questions are practical: how people and systems authenticate, how long their access remains active, which connection methods a workflow needs, and how the team will restore normal operation after a problem. A control that fits an interactive login may need a different approach for an unattended integration.

Begin with Configuring Files.com for Maximum Security when setting a baseline for your site. Apply additional restrictions to meet a specific requirement. We do not recommend IP whitelisting or country restrictions for most sites: both can lock out legitimate users without reliably preventing unauthorized access. They are available for organizations whose compliance requirements call for them.

Return to this section when changing access policy, supporting users affected by a control, or reviewing whether the site's settings still match your requirements. For questions that need a closer examination of a control's scope and limitations, Security Reference provides that detail.