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Outbound Connections

Outbound connection logs help you audit the individual actions performed on your Remote Servers and Files.com on-premise Agents. These action logs include remote server details, actions performed (such as list, upload, download, copy, move, delete) with that remote server, the size of the files transferred if the action is an upload or download, the status of the action, and error details in case of any failures with that particular action.

We retain these logs for 180 days.

For a Sync, Sync Runs Logs summarize each execution, and Syncs Logs record its individual file events. Outbound Connection Logs provide the corresponding actions performed against Remote Servers and Files.com on-premise Agents.

Details Recorded in Outbound Connections Logs

Outbound connections logs record the following details.

ColumnDetails
DateStart time of the action.
Client IPIP address of the client.
Source Remote ServerSource remote server name.
Destination Remote ServerDestination remote server name. This field will be populated when the destination is another remote server. For example, when copying files from an SFTP mount to an S3 mount, the Source Remote Server is the SFTP remote server name, and the Destination Remote Server is the S3 remote server name.
Remote PathPath accessed on the Remote Server. When filtering the Remote Path, delimit the value with slashes (/), excluding both the start and end slashes. Maximum length: 5000 characters.
OperationType of the operation. This can be List, Delete, Download, Upload, etc.
Error MessageDetailed error message, if available.
Error OperationsError operation, if available.
Error TypeError type, if available.
Bytes UploadedData Length in Bytes. Available for upload actions that transfer data.
Bytes DownloadedData Length in Bytes. Available for download actions that transfer data.
StatusStatus such as Complete, Error, Failure, or Canceled for each action.
List CountNumber of entries returned when listing files and folders. Available when the Operation type is List.
DurationTime taken in milliseconds for the execution of the action.