Logs & Reports
Files.com maintains detailed audit logs that track file activity, user actions, and administrative operations at the site level. The logs are the complete record of activity on your site and are the primary source for troubleshooting and auditing.
Administrators use logs to investigate issues, understand system behavior, and trace the flow of files across transfers, automations, and integrations. When a process fails or produces unexpected results, the logs show what occurred, when, and where the failure happened.
Logs also serve as an audit trail. Administrators can review who performed each action, how data moved through the system, and when events occurred. This record supports accountability, security investigations, internal controls, and compliance requirements.
A common use is confirming whether a file completed its intended transfer — that it uploaded successfully, reached a partner, or moved into a target system. The logging system records each stage of the file lifecycle, including when a transfer starts, completes, or fails. You can use this data to confirm delivery status, trace file movement across integrations, and identify the exact point of failure.
The system records events in real time, so administrators can monitor activity as it happens and act immediately when needed.
Logs cover all major system activity and are separated by function: user and file activity, file transfers, remote server synchronization, automations, API requests, inbox activity, shared links, and outbound emails.
Users with administrative permissions can access logs through the web application, APIs, and the CLI.
Available Logs
Each log below tracks activity for a specific service or feature.
| Log | Description |
|---|---|
| Settings Changes | Shows changes made to site-wide settings and configurations, and changes made to folder settings. |
| History | Shows site-wide activity of files and folders. |
| User activity history | Shows the selected user's activity. Includes file and folder activity by the user, successful login attempts by the user, and changes made to the user account by an administrator. |
| Folder activity history | Shows the selected folder's activity. Includes file and folder activity performed within the selected folder. |
| FTP Logs | Shows detailed FTP file transfer activity. |
| SFTP Logs | Shows detailed SFTP file transfer activity. |
| AS2 transmissions | Shows the inbound and outbound AS2 transmissions between your Files.com site and your AS2 trading partners. Includes Message Disposition Notification (MDN) information. |
| WebDAV Logs | Shows detailed WebDAV file transfer activity. |
| External Logs | Shows events that occurred when interacting with external systems. Includes Remote Servers, external identity systems (LDAP, SAML), and the Files.com CLI App. |
| Automated Actions | Shows detailed audit log of automated actions, including Automations and Remote Server Syncs. |
| Outbound Connections | Shows detailed audit log of actions performed to your Remote Servers and Files.com on-premise Agents. |
| Webhook activity | Shows the results of webhook calls made from your Files.com site to other systems. |
| Automation activity | Shows the actions performed by the selected automation and their results. |
| Share Link usage | Shows the download activity for the selected Share Link. |
| Inbox usage | Shows the upload activity for the selected Inbox. |
| Inbox registrations | Shows details of the user registrations for the selected Inbox. |
| Inbound Emails | Shows list of the emails received for inboxes configured with an email address. |
| Outbound Emails | Shows list of the emails sent by the server. |
| Public Hosting | Shows all requests to access your publicly served folders. |
| Site usage | Shows site-wide utilization of storage, bandwidth, APIs, and user accounts of your Files.com site. |
| API Logs | Shows detailed audit log of API requests made to your site. |
Log Access and Delivery Options Using SIEM
In addition to manual review through the Files.com web interface, APIs, and CLI, Files.com supports automated log analysis and processing through multiple delivery methods.
Logs can stream directly to SIEM platforms including Splunk, Microsoft Sentinel, Sumo Logic, Datadog, and New Relic to support monitoring and alerting. Logs can be written to files through Log File Streaming to support batch processing and retention.
These options let logs be consumed in ways that fit operational, security, and compliance workflows.