2018-04-16

New Server IP Addresses and Regional Storage Pre-Announcement

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Exciting things are in the works here at BrickFTP! We are very close to launching our new International File Storage feature, which will allow all of our customers to choose the country (or countries) in which their files are stored.

Because it's such a major update, we are rolling that update out slowly to ensure that we get it right. If you want to get early access, please reply to this email to get into the next beta testing group.

Once this feature is enabled on your account, you will be able to store files in USA, UK (London), Germany (Frankfurt), Canada (Toronto), Australia (Sydney), Japan, and Singapore. You will even be able to configure different parts of your BrickFTP site to be stored in different countries. (A plan upgrade is required if you wish to use multiple countries.)

As part of this change, we've had to greatly expand the "IP whitelist", which is the list of all IP addresses that we use globally.

If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made immediately.

Note that if you or your users do not currently whitelist IP addresses in your firewalls, no action is required.

The new list of IP addresses is as follows:

13.115.185.197
13.211.8.8
13.228.110.5
13.251.23.79
18.184.31.111
18.196.218.237
18.196.249.148
34.193.60.221
34.194.175.247
34.204.145.250
34.204.150.23
34.204.153.236
34.204.236.250
34.204.250.40
34.205.137.182
34.206.140.166
34.246.103.210
34.251.118.53
34.252.200.237
35.176.125.40
35.178.122.29
35.178.154.72
35.178.42.15
35.182.68.20
46.51.239.135
52.17.96.203
52.18.87.39
52.20.236.84
52.215.35.55
52.221.157.129
52.23.22.134
52.28.101.76
52.29.176.178
52.44.29.99
52.56.167.16
52.56.197.159
52.58.79.145
52.60.101.109
52.60.129.247
52.60.214.201
52.60.239.159
52.60.245.89
52.62.59.186
52.64.150.164
52.64.199.91
52.64.2.88
52.64.6.120
52.68.4.44
52.74.166.120
52.74.188.115
52.77.8.56
52.8.210.89
52.9.227.24
54.193.65.189
54.193.69.198
54.193.69.200
54.193.69.72
54.207.27.239
54.208.20.30
54.208.63.151
54.209.222.205
54.209.231.233
54.209.231.99
54.209.242.244
54.209.246.217
54.209.91.52
54.232.253.47
54.64.240.152
54.95.179.0
54.95.60.23

This list is also published on our website here.

Please make sure that the entire list of IP addresses is white-listed, as we may switch between these IP addresses at any time.

If your site uses a custom domain or custom SSL Certificate, make sure to check your site's Settings > Security > SSL Certificates tab. There will be additional IPs there allocated only to your site.

If you have any questions or concerns, please email support@brickftp.com.

Questions? Need help?

Please let us know how we can assist you. We’re here and glad to help. Please contact us by email, chat (in your web interface when logged in), or phone (1-800-286-8372 ext. 2).

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