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Pricing

Discover flexible plans designed to scale with your business.

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We look forward to showing you how seamlessly Files.com aligns with your IT and cybersecurity goals—while fitting comfortably within your budget.

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Files.com Pricing Plans

Starter

$99/month

Billed Monthly

Core Features:

  • 10 Inbound Connections / Users
  • 3 Outbound or AS2 Connections
  • 3 Automations or Data Sync Flows

Power

Contact Sales

Billed Annually

Contact Us

Core Features:

  • Up to 50 Inbound Connections / Users
  • Up to 25 Outbound or AS2 Connections
  • Up to 25 Automations or Data Sync Flows
  • 1 - 5 On-Premise Agents

Premier

Contacts Sales

Billed Annually

Contact Us

Core Features:

  • 50 - 5,000+ Inbound Connections / Users
  • 25 - 500+ Outbound or AS2 Connections
  • 25+ Automations or Data Sync Flows
  • 10 - 10,000+ On-Premise Agents
  • Fully Separate Environments (Child Sites) for Staging / Test / Development or Groups, Teams, or Subsidiaries
  • SIEM Integration
  • Service Level Agreement (SLA) for Uptime
  • Full Onboarding and Migration Assistance
  • HIPAA / HITECH Business Associate Agreement

Compare Pricing Plan Features

Core Features

Pricing

Max Flows Executing At A Time (Parallelism)

iPaaS, Managed File Transfer, and Workload Automation

Inbound and Outbound FTP, SFTP, and WebDAV; supports B2B and Internal Data Transfer

50+ Integrations to Remote Servers, Cloud Storage, and more

No-Code Automation, Integration, and Data Sync Flows (Scheduled or Trigger-based)

Max Sync Frequency for Scheduled Push/Pulls

Inbound Triggers: Receive Files and Start Flows via (S)FTP, E-Mail, Webhook, Polling, and Sync

Outbound Triggers: Notify other systems via (S)FTP, E-Mail, Webhook, MFT Triggers, and Push

Full Operational Visibility and Logging

Advanced SDKs, CLI, and API for Code-Based Integrations and Scripting

Official Connector for Boomi and MuleSoft

AS2 Protocol for B2B Integration (used in EDI)

Collaboration, Digital Workplace, & Document Management

Modern Web, Mobile, and Desktop apps

Fast File Transfer using world-class acceleration technology

Share files and folders publicly via access-controlled Share Links

Share files and folders publicly via static URL (Web Hosting)

Inboxes (Request files from others via E-Mail or web)

Custom Forms and Data Collection

High Availability (HA) for B2B and Files.com Agent Connections

User Provisioning and Management

Granular User Permissions

Secure Two-Factor Authentication (2FA)

Ability to Mandate 2FA Enrollment

Single Sign-On (SSO)

Automated User Provisioning and Deprovisioning via SCIM

Fully Separate Environments (Child Sites) for Staging / Test / Development, or Groups, Teams, or Subsidiaries

Global and International Support
Security, Encryption, and Logging

Encryption at Rest and In-Flight

A+ Score According to Qualys.com SSL Security Assessment

Secure HTTPS Features, Including Modern Ciphers, HSTS, HPKP, and Session IP Pinning

Geographic Access Controls

Branding and Customization

Customize Web App: Header, Footer, Colors

Custom Domain with Custom IP Addresses

Custom SMTP for Outbound E-Mail

Support and SLA

Support Channels

Onboarding and Migration Assistance

Enterprise Support, with 24/7/365 Access

Compliance and Legal

GDPR Data Processing Addendum (DPA)

EU-US Privacy Shield

HIPAA/HITECH Business Associate Agreement (BAA)

Archive-Only Mode (Prevent File Deletion Entirely)

Agreement to Provide Your Regulatory Body Access to Your Data (Finance/Banking/Other Regulated Clients)

Assistance With Your Audit or Vendor Compliance Programs

Consideration of Changes to Our Terms of Service

$99/mo
10
3
3
1
1 TB
50,000
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
60 minutes
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Max 1 Week Log Retention
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Choose 1 Region
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Email/Chat/Phone
Basic
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Up to 50
Up to 25
Up to 25
5
Up to 10 TB
250k+
1 - 5
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
15 minutes
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
1 - 2 regions
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Available for Purchase
Feature Included in PlanThis feature is included in the indicated plan
1 - 2 Regions
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Email/Chat/Phone
Basic
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
Not Included in PlanThis feature is not included in the indicated plan
50 - 5,000+
25 - 500+
25+
5+
10 - 1,000+ TB
2M+
10 - 1,000+
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
1 - 5 minutes
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
All regions
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
2 Included, Additional Available
Feature Included in PlanThis feature is included in the indicated plan
Up to 7 Regions
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Email/Chat/Phone With Priority
Full
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan
Feature Included in PlanThis feature is included in the indicated plan

Collaboration, Automation, & Integration

Core features available in every plan:

Modern web app for desktop & mobile

Desktop app for macOS & Windows

API & SDKs for popular programming languages

Granular Permissions & Access Delegation

Inboxes for Public Uploads

Localized into 8 Global Languages

Site-wide search your files

In-app image & video previews

Custom Branding & White Labelling

Security and Compliance

Multi-factor authentication

Encryption at rest & in-flight

Password-protected & expiring Share Links

File & Folder Permissions

Data Locality

GDPR Data Processing Addendum (DPA)

EU-US Privacy Shield

Trusted by over 4,000 businesses, including dozens of the World's Largest Companies

GrubHub
Hot Topic
Michelin
Mount Sinai
Toshiba

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