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With over 6,000 customers, Files.com offers affordable pricing options for businesses of all sizes.

Thanks for your interest in Files.com pricing! Fill out the short form to the right and we will promptly and easily get you a price quote for your specific needs.

We look forward to showing you how easily Files.com can fit into your organization’s IT & cybersecurity budget.

Alternatively, you can schedule a demo with our team or Start a Free 7-Day Trial today.

Request Files.com Pricing

Files.com Pricing Plans

Starter
Power
Premier

Minimum User Commitment

5
Minimums Apply
Minimums Apply

Monthly Usage Included

1 TB
5 TB
10 TB

Daily API Request Limit

50,000
250,000
2,000,000

File Transfer and Integrations

Modern Desktop and Mobile web interface with fast parallel upload and download support

Desktop apps for macOS and Windows

REST API so you can build custom integrations

SDKs for Java, .NET, JavaScript, Ruby, PHP, Python, Go

Zapier Integration (integrates hundreds of third-party services)

Share files and folders publicly via a static URL (Web Hosting)

Share files and folders publicly via access-limited Share Links

Share link password security and link expiration controls

Inboxes (Request files from others)

Inbound FTP, SFTP, and WebDAV

Mount or Sync OneDrive, Box, Dropbox, AWS S3, Azure Blob Storage, Google Cloud Platform, Rackspace, Backblaze B2, Wasabi, or Remote FTP/SFTP/WebDAV Servers

Max Sync Frequency for Scheduled Push/Pulls

Every 15 minutes
Every 5 minutes

Webhooks (notify other systems when events occur)

Pair of Dedicated IP Addresses (required for some Enterprise use cases)

Custom SMTP for Outbound E-Mail (required for some Enterprise use cases)

Global and International Support

App available in 5 foreign languages

Store files globally in Files.com regions

1 region
2 region
All regions

2-Factor Authentication

Secure 2FA Via Authenticator Apps (Google Authenticator, Authy, Duo, etc.), Hardware Keys (Yubikey, etc.), and SMS

Ability to Mandate 2FA enrollment for users

Security and Encryption

Encryption at rest and in-flight

A+ Score according to Qualys.com SSL security assessment

Secure HTTPS features, including modern ciphers, HSTS, HPKP, and session IP pinning

Custom SSL Certificate for custom domains

GPG encryption using customer provided public keys

Allow or Block usage based on country

Mandate share links to have passwords

Legacy / expired cipher expanded support timeline

Single Sign-On (SSO)

via Atlassian, Auth0, Box, Dropbox, Google, Idaptiv, JumpCloud, LDAP, Microsoft Azure, Okta, Onelogin, or Slack

via a custom integration

Contact Us

Administration Delegation and Granular Permissions

Assign users/groups permissions (read/write/preview/list) on a per-folder basis

Permissions overview page allows for easy auditing

Assign permission to view history logs on a per folder basis

Assign group admins who can add users to their group

Require that all permissions be managed via groups

Synchronize all permissions from a remote identity server (such as LDAP, SAML, etc.)

Digital Asset Management

Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents

In-app image, audio, and video previews

In-app PDF and Document reader

Watermark images with a custom watermark

Automation and Workflows

Expire files after a certain period of time since creation

Notify Users when files are uploaded to a folder

Notify Groups when files are uploaded to a folder

Request Files from a User or Group

Create folders when new users are added

Scheduled actions (move, copy, delete, request, etc.) on a schedule

Webhooks (notify other systems when events occur)

Inbound Webhooks (trigger actions on Files.com from another system)

Amazon SNS Notifications

Slack Notifications

Custom Forms for Inboxes and Share Links

Branding and Customization

Custom Header and Footer

Custom Colors

Custom Domain

Custom Whitelabel the Desktop App (your logo on every Desktop)

Custom SMTP for Outbound E-Mail

Developer Support

SDKs for Java, .NET, JavaScript, Ruby, PHP, Python, Go

Command-line app for Windows, Linux, and macOS

Additional full accounts for use as a staging environment

Support and SLA

Support Channels

Email/chat/phone
Email/chat/phone
Email/chat/phone with priority

Migration assistance

Basic
Basic
Full

Service Level Agreement (SLA)

Priority access to beta features

24/7 Emergency "911" direct engineer pager access

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Compliance and Legal

GDPR Data Processing Addendum (DPA)

EU-US Privacy Shield

Clickwrap feature (require people to accept terms before joining or accessing files)

HIPAA/HITECH Business Associate Agreement (BAA)

Archive-Only Mode (prevent file deletion entirely)

Agreement to provide your regulatory body access to your data (finance/banking/other regulated clients)

Assistance with your audit or vendor compliance programs

10 hours/year

Consideration of changes to our Terms of Service

Contact Us

Collaboration, Automation, and Integration

Core features available in every plan:

Icon Desktop Mobile
Modern web app for desktop and mobile
Desktop app for macOS and Windows
API and SDKs for popular programming languages
Granular Permissions and Access Delegation
Inboxes for Public Uploads
Localized into 8 Global Languages
Site-wide search your files
In-app image and video previews
Custom Branding and White Labelling

Security and Compliance

Multi-factor authentication
Encryption at rest and in-flight
Password-protected and expiring Share Links
File and Folder Permissions
Data Locality
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield

7-Day Absolutely Free Trial

We know that Files.com may end up replacing multiple services in your business, and we imagine that you probably want to give Files.com a try for yourself before you go canceling your other services.

So, we're offering, for a limited time, a free trial of Files.com for 7 days.

We're giving you this trial because we want you to see exactly how easy it is to set up and use Files.com. There’s no catch, and there’s no need to provide any billing information.

And even once you become a paying customer, your investment is completely risk free because of our...

100% Money Back Guarantee

We’re so confident you’ll love Files.com, we guarantee it before and after you sign up.

Use our service for 30 days, and if you’re not 100% satisfied, just contact us and we’ll give you a prompt and courteous refund of your full purchase price.

Trusted by over 6,000 businesses, including dozens of the World's Largest Companies

Get Instant Access to Files.com and Start Collaborating and Automating

The button below will take you to our Free Trial signup page. Click on the white "Start My Free Trial" button, fill out the short form on the next page, get your account activated instantly, and start setting up your Files and Workflows immediately.

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CONTACT & SUPPORT

support@files.com

(800) 286-8372

Monday–Friday

9am–8pm Eastern