Restore helps reverse an accidental deletion or an unwanted automated action by recovering eligible files, folders, and users. It is useful when the working resource is gone but a recoverable copy or account record remains. It depends on the applicable retention rules and does not replace retention planning or an independent backup.

For files, start with the copy that remains available. Retained deleted files in native storage use Restore. Content preserved by Archive Removed Files is available directly in its archive path. Files deleted on a Remote Server follow that storage's recovery options, rather than the mounting site's native-storage backups.

Site Administrators can restore site resources, and Workspace Administrators can restore resources within their own Workspace. Requests run in the background and report progress, completion, and errors.

Before restoring, identify which deletion caused the problem and whether the process responsible is still active. Keeping original timestamps can make restored files eligible for File Expiration again, and restoring a user can reinstate access that is no longer appropriate. Review the destination and current access requirements so recovery returns the resource to a usable, intended state.

Restoration does not automatically recreate every relationship a resource once had. In particular, a restored user's group memberships must be reassigned. Check the restored account's permissions, credentials, and authentication before relying on its access.