Folder Settings Within Remote Server Mount

Folder Settings work within Remote Server Mounts, except for Remote Mounts, File Expiration, and GPG encryption/decryption.

We are aware that File Expiration and GPG encryption/decryption would make great features to support on Remote Mounts and we have internal feature requests filed to support both of them in the future.

Webhooks, Automations, and Action/History Logging rely upon the Files.com platform capturing information about operations performed. Files.com can only log actions and history for file operations performed using Files.com. The Files.com platform has no visibility into the activities performed on remote systems.

Since Webhooks are fired based on Action logging, they will not be fired when a file is changed on the remote server without going through Files.com. The same limitation also applies to Automations triggered by actions.

To trigger Webhooks or Automations on new files, use a Sync to pull files into Files.com instead of a Remote Server Mount.

All other Folder Settings work as expected with Remote Server Mounts.

Deleting a folder that has folder settings configured for it will also delete its folder settings. When a folder on a Remote Server Mount is deleted outside of Files.com, Files.com does not immediately remove its Folder Settings. Instead, the deletion is deferred for up to 72 hours to allow time for the folder to reappear, protecting existing configuration if the removal was temporary or accidental.