Syncs are configurable, reliable, and as efficient as possible.

Sync jobs run at regular, scheduled intervals. How often a Sync can run is determined by your subscription plan. Syncs can run as often as every 15 minutes, if your site is on our Power plan, and every 1 to 5 minutes for the Premier plan. You can choose a larger interval to run a sync less often.

Each Sync includes a Synchronization interval (in minutes) setting, which you can change to increase the time between successive runs for that sync.

When a Sync job runs, Files.com will list the relevant folders on both the source and destination of the sync and look for files that are missing or where the size is reported to be different on the source and destination. In these cases, Files.com will copy the file from the source to the destination. You can configure syncs to delete the file from the source after a successful sync.

Files may be transferred in any order, and parallelism is used where possible.

To limit the maximum parallelism used by Files.com with remote servers, you can use a setting on the Remote Server to define the maximum number of parallel connections. This is useful for avoiding errors caused by a remote server that has limitations on the number of concurrent connections that it can accept.

Sync Vs Mount

If you are concerned about precise timing, we recommend our Remote Server Mount feature instead, which provides a realtime view into the Remote Server via a Files.com folder.

With a Mount, files are only stored on the remote server and not in Files.com. All file operations such as upload, download, list, including those performed by an Automation, are passed through to the remote server in real time.