Give Every Partner Its Own Walled-Off Space
Each external partner gets a self-contained workspace inside your site: their own users, their own folders, their own SFTP login. One partner can never use it to see another’s data. The partner manages its own users, so you stop being its help desk. The boundary holds on every protocol they connect with. And every action is tied back to the partner, so your audits stay clean. Freedom for the partner, control for IT.
Partner Access That Doesn’t Become A Liability
Every organization relies on partners, and every one of them needs to exchange files with you. That means vendors, customers, contractors, resellers, suppliers. The usual ways to handle it are bad. You open a shared folder everyone can see into, or you build a pile of one-off accounts your IT team has to create, reset, and remember to delete. The account you forget to delete is the one a former contractor still uses. That is how partner access quietly turns into a security problem.
Files.com gives each partner a Partner Workspace instead: a secure, self-contained space with its own users, folders, and credentials. You set the boundary once. The partner runs inside it, adding its own users and working in its own folders. It can never reach across into another partner’s data or into yours. So you can hand out partner access freely without giving anything away.
How Partner Workspaces Work
A self-contained space per partner, run by the partner, owned by someone on your side, with a boundary that holds no matter how they connect.
A Walled-Off Space Per Partner
Each external partner gets its own self-contained workspace: its own users, its own folders, its own SFTP credentials. That covers any vendor, customer, contractor, or supplier. One partner can never see another partner’s data, so a file you share with one is never exposed to the rest.
The Partner Runs Its Own Users
You set the boundary, and the partner runs inside it. They add and maintain their own users, with no ticket to your IT team. This is delegated administration, and it stops you being the help desk for every external account.
An Owner On Your Side
Every partner has a Responsible Party. That is the person on your team who owns the relationship. One internal name is always attached to each partner, so you never end up with an orphaned account no one remembers creating.
The Boundary Holds On Every Protocol
A partner user sees only what their workspace permits. That holds whether they connect over the web app, the desktop app, SFTP, FTPS, WebDAV, or the REST API. No protocol slips past the boundary, so you can let partners use whatever client they already have.
Control For IT, At Any Scale
Full Security, Not A Relaxed Version
Partner users get MFA, SSO, SCIM provisioning, and role-based access control by default. That is the same posture as your internal users, not a watered-down one because they happen to be external. An external account is never the weak link an attacker walks in through.
Every Action Tied To The Partner
Every action is logged and attributed to the specific partner organization in the audit log. Internal activity and partner activity stay cleanly separated, so a compliance review or breach investigation runs against one clean trail.
From Five Partners To Five Thousand
The same workspace works whether you have a handful of EDI partners or a global supplier network. Add partners one at a time in the admin UI, or create them in bulk through the API when you’re onboarding a lot at once. Growing the partner count never means adding headcount on your side.
Onboarding In Minutes, Not Weeks
Wire up an optional self-service flow with Automation: a new partner submits its details, gets routed to the right Responsible Party, and is provisioned with almost no IT touch.
Structure The Exchange Inside Each Workspace
The workspace is the boundary. What flows through it can be structured too. With Partner Channels, you give each partner directional folders: one for what you send them, one for what they send you. Permissions enforce themselves and every channel comes with analytics. Workspaces decide who gets in. Channels shape how the files move once they’re inside.
The pieces Partner Workspaces use are available on every plan: Inboxes, Automation, role-based access, and the audit log. SSO and SCIM come in on Power and above. See what each plan includes on the pricing page.
Partner Onboarding Questions
What teams ask about how Files.com isolates partners, hands them their own administration, and keeps every action accountable.
Onboard Partners Without Onboarding Risk
Start a free trial and give your first partner a self-contained workspace in minutes, not weeks: its own users, its own folders, its own boundary.
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