Turn partner access into a business advantage.

Every organization relies on partners. Vendors, customers, contractors, resellers, and suppliers all need to exchange files with you. The challenge has always been doing it securely, quickly, and at scale without overwhelming IT or exposing sensitive data.

Files.com changes that equation. Instead of weeks of manual setup and endless IT tickets, partner onboarding becomes a matter of minutes. External parties get their own isolated environment, with the freedom to manage their own users under your governance model. Security policies apply automatically. Every action is logged. And you can scale from ten partners to thousands without adding complexity.

With Files.com, partner access is no longer a liability—it’s a strength.

Onboarding in Minutes, Not Weeks

Traditional systems treat external users like an afterthought, forcing IT to create one-off accounts, juggle complex folder permissions, and hope nothing leaks.

Files.com was built differently.

When a new partner needs access, simply create a Partner Workspace—a secure, self-contained environment that belongs only to that vendor, customer, or contractor. From there, management can be delegated. The partner adds and maintains their own users, without IT needing to intervene.

This means onboarding that used to take weeks can now be completed in minutes. And because guardrails are built in, IT stays in control without becoming a bottleneck.

Boundaries That Enforce Themselves

Every partner in Files.com is automatically restricted to their own environment. They cannot see or touch files outside of their workspace, regardless of which protocol or interface they use. Whether they connect via the web, the desktop app, SFTP, FTPS, AS2, WebDAV, or APIs, the boundaries are the same and cannot be crossed.

This eliminates one of the most common risks in external collaboration: oversharing. With Files.com, partners only see what they are supposed to see.

Security That Comes Standard

External users should never mean weaker security. With Files.com, every partner user inherits the same enterprise-grade controls that protect your internal teams:

• Multi-factor authentication (MFA) and Single Sign-On (SSO) enforced by default.
• SCIM integration for clean lifecycle management.
• Role-based access controls (RBAC) applied consistently across the platform.
• Encryption in transit and at rest, automatically.

No shared logins, no exceptions, no shortcuts. Security policies are never bypassed, even for external users.

Self-Service Without Losing Control

One of the biggest sources of IT frustration is managing every single contractor account, every single vendor user, every single customer access request. Files.com eliminates this overhead.

Within their workspace, partners can create and manage their own users. They can handle joiners, movers, and leavers on their side, all without IT tickets. But because the workspace boundaries are immutable, IT never loses oversight or governance.

It’s the best of both worlds: freedom for partners, control for IT.

Visibility That Stands Up to Auditors

Every file upload, every download, every login, and every action is logged—tied back not just to a username, but to the specific partner organization. Internal activity is cleanly separated from external activity, so reporting is crystal-clear.

When auditors ask, “Who had access to this file, and what did they do with it?” Files.com gives you the answer instantly, without messy spreadsheets or guesswork.

A Platform That Scales With You

Whether you’re managing five vendors or five thousand, Files.com applies the same model. Each partner gets their own workspace. Each workspace has delegated control. Every action is governed and logged.

This consistency makes Files.com the only file platform that can scale partner onboarding without reinventing the process at every level of growth.

The Business Impact

Adopting Files.com for partner onboarding delivers measurable benefits across IT, security, and business teams:

• Faster cycles – Partnerships get operational in hours, not weeks.
• Lower cost – IT tickets and manual provisioning disappear.
• Lower risk – Oversharing and weak logins are replaced by policy-driven guardrails.
• More agility – New partners can be added instantly, with no disruption to existing workflows.
• Audit confidence – Every action is tracked, every report is ready, every regulator gets clear answers.

The net effect? Stronger partnerships, smoother operations, and a security posture you can stand behind.

Why Files.com is Different

Most platforms bolt external access onto systems designed for employees. Files.com treats partners as first-class citizens from the start. That means:

• Workspaces purpose-built for external parties—not hacked-together folders.
• Delegated management—partners manage their own users without breaking your security model.
• Automatic guardrails—boundaries, policies, and audits applied consistently.
• Unified experience—the same controls apply across every interface and protocol.
• Audit clarity—internal and external activity are separated cleanly, so compliance never becomes a guessing game.

A Better Way to Work With Partners

With Files.com, external collaboration no longer means compromise. It means speed, trust, and scale.

Your business users get faster relationships. Your IT team gets fewer tickets. Your security team gets stronger enforcement. Your compliance team gets crystal-clear reporting.

Partner access stops being an IT headache and becomes a competitive advantage.

Files.com: Partner onboarding done right.