Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world.

The Files.com integration to Amazon S3 allows you to Mount an Amazon S3 bucket directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the S3 bucket.

You can connect with any bucket in any region, even if it's in a region where Files.com doesn't natively offer service.

Training Video on Remote Server Mount/Sync

Remote Sync Setup Instructions and Tutorial

How To Connect Directly to Amazon S3 via FTP/SFTP

Amazon Simple Notification Service (SNS) is a highly available, durable, secure, fully managed pub/sub messaging service that enables you to decouple microservices, distributed systems, and serverless applications.

Amazon SNS allows users to push messages to Windows, Google, Apple and certain internet-connected smart devices by using an application programming interface (API) or the AWS Management Console. Once a message is published to the service, it can be sent multiple times to different recipients. Service users also have the flexibility to send direct messages to several devices or to one subscriber by using a sole publish request.

The Files.com integration with Amazon Simple Notification Service (Amazon SNS) allows you to trigger a a notification on Amazon SNS whenever certain actions occur on a folder.

Files.com can operate as an AS2 server, providing secure Business to Business (B2B) communication with your trading partners.

Files.com provides secure AS2 communication using the HTTPS protocol and includes message encryption, digital signatures, message integrity checking and Non-Repudiation of Receipt via synchronous Message Disposition Notification (MDN) receipts.

AS2 can be integrated with other Files.com features such as automation workflows, GPG, webhooks, remote server mounts, regional cloud storage, notifications and RESTful APIs.

This integration requires Files.com's Enterprise Connectivity Addon, which is included for free on the Premier or Enterprise plan.

How To Connect Directly to AS2 via FTP/SFTP

Manage Files.com User Accounts via Atlassian

The Files.com integration to Atlassian allows your users to use their Atlassian credentials to log in to Files.com.

This allows Atlassian customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

The Files.com integration to Auth0 allows your users to use their Auth0 credentials to log in to Files.com.

This allows Auth0 customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

Backblaze B2 is enterprise-grade storage service that companies around the world use to store and serve data while improving their cloud OpEx.

The Files.com integration to BackBlaze B2 allows you to Sync a folder or folders on a one-way or two-way basis with BackBlaze B2 Cloud Storage.

The Files.com integration to BackBlaze B2 allows you to Mount your BackBlaze B2 storage directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with BackBlaze B2.

How To Connect Directly to BackBlaze B2 via FTP/SFTP

Box, Inc. (formerly Box.net), is an American internet company based in Redwood City, California. The company focuses on cloud content management and file sharing service for businesses.

The Files.com integration to Box allows you to Mount any folder in your Box account directly into Files.com as a folder. Alternatively, you can Sync a folder or folders in your Files.com account on a one-way or two-way basis with any folder or folders in Box.

Additionally, you can use Box as an identity provider for your users to sign on to Files.com using Single Sign On (SSO).

The two integrations are independent and you can use them either separately or together.

How To Connect Directly to Box via FTP/SFTP

Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

The Files.com integration to Dropbox allows you to Mount any folder in your Dropbox account directly into Files.com as a folder. Alternatively, you can Sync a folder on Files.com on a one-way or two-way basis with any folder or folders in your Dropbox.

Additionally, you can use Dropbox as an identity provider for your users to sign on to Files.com using Single Sign On (SSO).

How To Connect Directly to Dropbox via FTP/SFTP

Files.com operates three types of FTP integrations.

Files.com itself can operate as an inbound FTP server, allowing you and your users to connect to your Files.com account via FTP. This allows you to use FTP to access any portion of your Files.com account, even folders that are syncing to other providers, such as Dropbox, Box, Amazon S3, etc.

Secondly, you can Mount an external FTP site directly into Files.com as a folder. Files.com acts as an FTP Client in this context, making that FTP site available via the Files.com web interface, API, SDKs, and even other inbound FTP connections.

Third, you can configure a scheduled Sync, where Files.com will synchronize its copy of a folder or folders on a one-way or two-way basis with the external FTP server.

FTP/SFTP Client Setup Instructions and Tutorial

Setting up SSH Keypairs for Password-less Authentication

Connect to Files.com from the Go Programming Language

The Files.com SDK for Golang provides convenient access to all Files.com features applications written in the Go language.

You can access the latest SDK on Github.

Make sure your project is using Go Modules (it will have a go.mod file in its root if it already is):

Then, reference files-sdk-go in a Go program with import:

import (     "github.com/Files-com/files-sdk-go"     "github.com/Files-com/files-sdk-go/folder" ) 

Run any of the normal go commands (build/install/test). The Go toolchain will resolve and fetch the files module automatically.

The Files.com integration to Google allows your users to use their Google credentials to log in to your Files.com account.

Google Cloud Storage is a RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure. The service combines the performance and scalability of Google's cloud with advanced security and sharing capabilities.

It is an Infrastructure as a Service (IaaS), comparable to Amazon S3 online storage service.

The Files.com integration to Google Cloud Storage allows you to Mount an Google Cloud Storage bucket directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the Google Cloud Storage bucket.

You can connect with any Google Cloud Storage bucket in any GCP region, even if it's in a region where Files.com doesn't natively offer service.

How To Connect Directly to Google Cloud Storage via FTP/SFTP

Google Drive is Google's Cloud Storage offering for consumers and businesses.

The Files.com integration to Google Drive allows you to Mount any folder in your Google Drive account directly into Files.com as a folder. Alternatively, you can Sync a folder or folders in your Files.com account on a one-way or two-way basis with any folder or folders in Google Drive.

How To Connect Directly to Google Drive via FTP/SFTP

Manage Files.com User Accounts via Idaptive

The Files.com integration to Idaptive allows your users to use their Idaptivecredentials to log in to Files.com.

This allows Idaptive customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

The Files.com SDK for JavaScript provides convenient access to all Files.com features applications written in the JavaScript language.

The Files.com SDK for JavaSCript can be installed via NPM or it can be retrieved directly at GitHub.

Alongside HTML and CSS, JavaScript is one of the core technologies of the World Wide Web, and is supported by all major browsers. Additionally JavaScript is often used for server-side programming.

Manage Files.com User Accounts via JumpCloud

The Files.com integration to JumpCloud allows your users to use their JumpCloud credentials to log in to Files.com.

This allows JumpCloud customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

Manage Files.com User Accounts via Microsoft Active Directory or LDAP

The Files.com integration to Active Directory allows your users to use their Active Directory credentials to log in to Files.com.

This integration also works with any LDAP server or provider who supports LDAP, including OpenLDAP and JumpCloud.

About Microsoft Azure Active Directory SSO

Microsoft Azure Active Directory (Azure AD) is a cloud based enterprise identity service that provides single sign-on, multifactor authentication, and conditional access.

Files.com supports integration with Microsoft Azure Active Directory (Azure AD), providing Single-Sign-On (SSO) capability for your users.

Microsoft Azure Active Directory can be used as an identity provider for your users to sign on to Files.com using Single Sign On (SSO).

You can connect with any Microsoft Azure region, even if it's in a region where Files.com doesn't natively offer service.

Microsoft Azure Files - Mount directly into Files.com as a folder or sync with the Azure Files file share.

Microsoft Azure Blob Storage - Integrate with a Microsoft Azure Blob storage bucket via sync or mount into Files.com as a folder.

Microsoft Azure Blob Storage is a cloud based service that provides massively scalable and secure object storage for cloud-native workloads, archives, data lakes, high-performance computing, and machine learning.

Files.com supports integration with Microsoft Azure Blob Storage.

The Files.com integration to Microsoft Azure Blob Storage allows you to Mount a Microsoft Azure Blob storage bucket into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the Microsoft Azure Blob storage bucket.

Microsoft Azure Active Directory SSO - Integrate with Microsoft Azure Active Directory to utilize Single Sign On (SSO) capability.

How To Connect Directly to Microsoft Azure Blob Storage via FTP/SFTP

Microsoft Azure Files provides fully managed file shares in the cloud, accessible via the SMB and NFS protocols.

Azure Files shares can be mounted concurrently by cloud or on-premises deployments of Windows, macOS, and Linux. It enables file sharing between applications running in your virtual machines using familiar Windows APIs or the Azure Files REST API. Additionally, Azure File Sync allows caching and synchronization of Azure Files shares on Windows Servers for local access.

Files.com supports integration with Microsoft Azure Files.

The Files.com integration to Microsoft Azure Files allows you to Mount a Microsoft Azure Files file share directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the Microsoft Azure Files file share.

How To Connect Directly to Microsoft Azure Files via FTP/SFTP

The Files.com SDK for .NET provides convenient access to all Files.com features applications written in the .NET framework languages, such as C#. It also provides library access to PowerShell scripts that run on Windows.

The Files.com SDK for .NET can be installed via NuGet or it can be retrieved directly at GitHub.

.NET Framework (pronounced as "dot net") is a software framework developed by Microsoft that runs primarily on Microsoft Windows. It includes a large class library called Framework Class Library (FCL) and provides language interoperability (each language can use code written in other languages) across several programming languages.

Microsoft Office Directly Inside Files.com

With our Microsoft Office for the Web Integration, you can fully preview, edit, and even collaborate on Office documents directly within Files.com, using your Files.com credentials.

A valid Microsoft Office subscription is required.

Microsoft OneDrive (previously known as SkyDrive) is a file hosting service and synchronization service operated by Microsoft as part of its web version of Office.

The Files.com integration to OneDrive allows you to Mount any folder in your OneDrive account directly into Files.com as a folder. Alternatively, you can Sync a folder or folders in your Files.com account on a one-way or two-way basis with any folder or folders in OneDrive.

How To Connect Directly to Microsoft OneDrive via FTP/SFTP

Coming Soon: Files.com Integration with Microsoft Power Automate

Microsoft Power Automate is a no-code and low-code automations tool similar to Zapier. Files.com is working to bring its entire Zapier capability set to Microsoft Power Automate.

In the mean time, you can already connect Microsoft Power Automate to Files.com using Power Automate's FTP Connector.

The Files.com integration to Okta allows your users to use their Okta credentials to log in to Files.com.

This allows Okta customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

Manage Files.com User Accounts via Onelogin

The Files.com integration to Onelogin allows your users to use their Onelogin credentials to log in to Files.com.

This allows Onelogin customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

The Files.com SDK for PHP provides convenient access to all Files.com features applications written in the PHP language.

The Files.com SDK for PHP can be installed via Packagist or it can be retrieved directly at GitHub.

PHP is a popular general-purpose scripting language that is especially suited to web development.

The Files.com SDK for Python provides convenient access to all Files.com features applications written in the Python language.

The Files.com SDK for Python can be installed via PyPi or it can be retrieved directly at GitHub.

About Rackspace Cloud Files Object Storage

Rackspace Cloud Files provides online object storage for files and media, delivering them globally at blazing speeds over a worldwide content delivery network (CDN).

The Files.com integration to Rackspace allows you to Mount a Rackspace Cloud Files bucket directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the Rackspace Cloud Files bucket.

How To Connect Directly to Rackspace Cloud Files Object Storage via FTP/SFTP

The Files.com SDK for Ruby provides convenient access to all Files.com features applications written in the Ruby language.

The Files.com SDK for Ruby can be installed via Rubygems/Bundler or it can be retrieved directly at GitHub.

Ruby is an interpreted, high-level, general-purpose programming language. It was originally designed and developed by Yukihiro "Matz" Matsumoto in Japan but has recently gained popularity all over the world.

At Files.com, we are heavy users of Ruby. In fact the core Files.com app is itself written in Ruby. So if you have any questions about Files.com and Ruby, please don't hesitate to ask.

The Files.com SAML integration allows any identity provider that supports SAML to serve as a single sign on provider for users to log in to your Files.com account.

The Files.com SAML integration is flexible and allows many customizable options.

Files.com operates three types of SFTP integrations.

Files.com itself can operate as an inbound SFTP server, allowing you and your users to connect to your Files.com account via SFTP. This allows you to use SFTP to access any portion of your Files.com account, even folders that are syncing to other providers, such as Dropbox, Box, Amazon S3, etc.

Secondly, you can Mount an external SFTP site directly into Files.com as a folder. Files.com acts as an SFTP Client in this context, making that SFTP site available via the Files.com web interface, API, SDKs, and even other inbound SFTP connections.

Third, you can configure a scheduled Sync, where Files.com will synchronize its copy of a folder or folders on a one-way or two-way basis with the external SFTP server.

SharePoint is a web-based collaborative platform that integrates with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially among organizations.

The Files.com integration to Sharepoint allows you to Mount any folder in your Sharepoint account directly into Files.com as a folder. Alternatively, you can Sync a folder or folders in your Files.com account on a one-way or two-way basis with any folder or folders in Sharepoint.

How To Connect Directly to Sharepoint via FTP/SFTP

Send Notifications to Slack when Actions occur in Files.com

Files.com also supports a Folder Behavior that will post notifications to Slack when actions occur in certain folders in your Files.com account. You can also send Slack notifications as part of a Files.com Automation.

The Files.com integration to Slack allows your users to use their Slack credentials to log in to Files.com.

This allows Slack customers to seamlessly offer Files.com to their entire userbase without managing any fresh credentials.

Wasabi Hot Cloud Storage is an object storage service that competes with Amazon S3.

The Files.com integration to Wasabi allows you to Mount a Wasabi bucket directly into Files.com as a folder. Alternatively, you can Sync a folder or folders on a one-way or two-way basis with the Wasabi bucket.

You can connect with any Wasabi bucket in any Wasabi region, even if it's in a region where Files.com doesn't natively offer service.

How To Connect Directly to Wasabi via FTP/SFTP

Files.com operates three types of WebDAV integrations.

Files.com itself can operate as an inbound WebDAV server, allowing you and your users to connect to your Files.com account via WebDAV. This allows you to useWebDAV to access any portion of your Files.com account, even folders that are syncing to other providers, such as Dropbox, Box, Amazon S3, etc.

Secondly, you can Mount an external WebDAV site directly into Files.com as a folder. Files.com acts as an WebDAV Client in this context, making that WebDAV-based external site available via the Files.com web interface, API, SDKs, and even other inbound SFTP connections.

Third, you can configure a scheduled Sync, where Files.com will synchronize its copy of a folder or folders on a one-way or two-way basis with the external WebDAV server.

WebDAV Client Setup Instructions and Tutorial

How To Connect Directly to WebDAV via FTP/SFTP

Connect Files.com to hundreds of other apps with Zapier

Zapier lets you connect Files.com to 2,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible.

Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically.

Log in to your Zapier account or create a new account.

Navigate to "My Apps" from the top menu bar.

Now click on "Connect a new account..." and search for "Files"

Use your Files.com API Key to connect your Files.com account to Zapier.

Once that's done you can start creating an automation! Use a pre-made Zap or create your own with the Zap Editor.

Creating a Zap requires no coding knowledge and you'll be walked step-by-step through the setup.

Files.com's Response to the Security Incident in Competing Software Product MOVEit

We are aware of the recent security breach and zero-day exploit impacting Progress Software’s MOVEit managed file transfer software. This incident became known over the Memorial Day holiday and is continuing now, impacting potentially thousands of businesses and government entities. Evidence suggests this vulnerability may have been exploited as early as March 2023.

First, we want assure our customers that the specific MOVEit exploit has no impact on Files.com.  MOVEit is a competing product in the MFT space, and we do not use the MOVEit product in any capacity.  Files.com is an entirely bespoke platform built using modern coding techniques and best practices.

We are also aware that Microsoft’s Threat Intelligence team has attributed the MOVEit exploit to a threat actor group called Lace Tempest.  Lace Tempest runs the “Clop” extortion site and has been linked to previous attacks against other MFT providers, including Fortra’s GoAnywhere earlier this year, and Kiteworks’s Accellion FTA in 2020. 

Our Risk Committee has reviewed the specific threat to MFT providers posed by Lace Tempest and other similar actors, and we take the threat seriously. We are committed to ensuring the confidentiality, integrity, and availability of our customers' data.

We have a comprehensive Compliance and Security webpage which explains in detail the protections, policies, and procedures we have already in place.  These include: 

Regular Penetration Testing: Files.com undergoes third-party penetration testing on at least an annual basis. In addition to other standards, we specifically require our testers to include testing related to the OWASP Top 10 vulnerabilities when conducting testing. The OWASP Top 10 includes testing for a multitude of risks, including injections, cache controls, hijacking, browser weaknesses, etc.  OWASP Top 10 also specifically covers SQL Injection attacks, which was the type of attack used in the MOVEit exploit. 

Download the latest PenTest Completion Letter.


Bug Bounty Program: Files.com also offers the security research community a Security Bug Bounty to encourage security testing by the community at large. This program is run in conjunction with security company HackerOne.  Customers are welcome to participate in the Bug Bounty Program.


Certifications and Audits: Files.com has completed multiple SOC 2 audits, including a recently completed SOC 2 Type II audit.  Contact your Account Executive or Customer Support to obtain the latest SOC 2 report.


Encryption: 
Files.com provides for data encrypted in motion and at rest.

We support 2048-bit SSL encryption for all inbound and outbound FTP and HTTP connections as well as modern SSH encryption for inbound and outbound SFTP connections. Files.com uses SSL for encrypted data in transit which also includes support for TLS. 

File contents (including backups) are encrypted at rest using AES-256 with all keys stored in a key-management escrow service operated by AWS.

All access and authentication credentials are stored in an encrypted state, using AES-256 and a random initialization vector.

Custom SSL certificates are provided for free to customers who use their own Custom Domain, or they are free to provide their own from their vendor of choice.

Customers on the Power, Premier, and Enterprise plans can choose to utilize their own GPG encryption keys to provide an extra layer of customer-controlled encryption on a per folder basis.


Automated Vulnerability Scan Testing:
Files.com undergoes regular automated vulnerability scans. These scans include our external public facing systems and the entire internal network. Any identified vulnerabilities are closed as soon as possible after detection utilizing the existing Patch Management and Change Management processes.

Files.com undergoes automated web application scanning, including for OWASP Top 10 vulnerabilities. Any identified vulnerabilities are closed as soon as possible after detection utilizing the existing development lifecycle processes.


Access Controls and Permissions: 
Files.com provides world class tools that allow the customer to manage their logical access according to their own policy.

Customers can choose to use local application user/group accounts supporting Role Based Access Control (RBAC) including multiple 2FA options, or provision, authenticate, and authorize users via LDAP, Active Directory, Azure, ADFS, Okta, OneLogin, Auth0, and many other identity providers.

The MOVEit breach serves as another unfortunate reminder of the ever-evolving threat landscape.  We hope that the impact to MOVEit’s customers is able to be minimized as best as possible, and we will continue to monitor the situations with MOVEit and the threats against MFT generally.

At Files.com, we remain dedicated to providing our customers with the highest level of security.  If you have any further questions or concerns, please let us know how we can assist you.

Removal of CBC cipher suites from the default list

As part of our ongoing commitment to offer the highest degree of security by default, Files.com removed CBC cipher suites from its default cipher list as of April 12, 2023.

Qualys SSL Labs, a leading security research company, said this about CBC ciphers: "Due to the difficulties in implementing CBC cipher suites, and the numerous known exploits against bugs in specific implementations, Qualys SSL Labs began marking all CBC cipher suites as WEAK in May 2019. While there are CBC implementations without known exploits, which are safe to use, there are better options that Qualys would like to encourage admins to adopt."

Although some security standards still consider CBC ciphers secure, we prefer to err on the side of caution.

This change should not affect any modern OS or web browsers.  If you have any client that is currently able to use Files.com's secure cipher list, there is a 99.9% chance that that client will continue to work.  The only exceptions we are aware of relate to services built into OSs that are well past their support lifetime.

If you have an application that requires the use of CBC ciphers, you can re-enable them as part of our insecure ciphers capability by enabling them. In order to enable this setting, go to Settings > Integrations > Transfer Protocols > HTTPS, FTPS, and SFTP ciphers. For further information, please refer to our documentation about ciphers.

The Files.com team is excited to announce that the Boomi integration platform now includes a Files.com Partner Connector, allowing you to transfer data between your Boomi processes and your Files.com account.

Boomi provides a visual, point and click interface for building integrations through a browser-based UI. Processes and integrations can be set up quickly, with no coding, to automate your business tasks and workflows.

The Boomi Integration Platform provides pre-built connectors to over 300,000 applications, including popular business systems such as Salesforce, Netsuite, SAP, Workday, AWS, ServiceNow, and now Files.com.

Connect your Boomi processes with Files.com to take advantage of our powerful Managed File Transfer features such as our web UI, automations, secure transfer protocols (SFTP, FTP, AS2, etc.), remote sync, and remote mount. Use our security and authentication options to securely extend input and output of your Boomi processes to external partners, vendors, and customers.

The Files.com Partner Connector will be available to Boomi customers on May 13th, 2023.

We at Files.com are always looking at ways to improve our integrations, features, and capabilities. We're looking forward to receiving more suggestions and feedback from customers about other integrations that you'd like to see implemented.

FIDO U2F SSH/SFTP Keys Now Supported For SFTP Authentication

As part of File.com's commitment to data security for our customers, the team has just rolled out support for newer types of SSH key, adding even higher levels of protection for your data.

The Files.com platform now supports the use of FIDO U2F SSH Keys for SFTP authentication.

FIDO Universal 2nd Factor (U2F) is an open authentication standard that enables internet users to securely access online services with a single security key.

Universal 2nd Factor (U2F) is an open standard that strengthens and simplifies two-factor authentication (2FA) using specialized Universal Serial Bus (USB) or near-field communication (NFC) devices based on similar security technology found in smart cards.

Typically, the 2nd Factor used for authentication is a hardware device, such as a USB hardware key, that has been provided to the user.

In OpenSSH FIDO devices are supported by new public key types ecdsa-sk and ed25519-sk, along with corresponding certificate types.

SSH/SFTP Keys that are generated as either ecdsa-sk or ed25519-sk types are now supported for use with SFTP authentication on the Files.com platform.

FIDO U2F should be used when you need to apply stronger security to SSH/SFTP authentication for your users.

As a second factor of authentication, U2F improves upon previous methods, such as Time-based one-time passwords (TOTP) by storing the shared secret on a hardware device where it is never exposed as plain text, preventing it from being copied or shared to other users.

The downside of U2F lies in its use of a hardware key, prohibiting the ability to create any backup copy. If the physical hardware key is ever destroyed, damaged, or lost, then there is no way to restore it. A new replacement hardware key will need to be used to generate brand new SSH/SFTP FIDO U2F Keys for the user.

Are FIDO U2F type SSH/SFTP Keys right for me?

If your SSH/SFTP Keys are going to be used for manual connections, made by your users (humans), then FIDO U2F is a great way to implement strong 2-Factor Authentication (2FA). Your users will only be able to connect if they possess their hardware key or card.

If your SSH/SFTP Keys are going to be used for programmatic connections, made by your systems or scripts, then U2F cannot be used as there is no human involvement.

Ensuring Accessibility: How Files.com Meets WCAG Standards

At Files.com, we strive to provide a platform that is accessible to all users, regardless of their abilities. We believe that accessibility is not only a compliance requirement but a moral responsibility, and we are committed to ensuring that our web application meets the latest Web Content Accessibility Guidelines (WCAG) standards. As part of this commitment to provide an excellent user experience for individuals who need an accessible Files.com web application, we have partnered with UserWay.org for accessibility consultation and we have prepared Voluntary Product Accessibility Template (VPAT) report version 2.4 based on the latest version of the Web Content Accessibility Guidelines (WCAG) 2.1.  

We are proud to announce that we have achieved AA compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, the latest version of the internationally recognized standards for web accessibility. 

WCAG 2.1 builds on the previous versions of WCAG 2.0, incorporating new requirements and recommendations for making digital content more accessible to a wider range of users. Achieving AA compliance with WCAG 2.1 means that we have met the requirements for Level AA conformance, which includes all of the Level A requirements as well. 
 
Some of the key changes introduced in WCAG 2.1 include requirements for: 

Providing better support for users with low vision and cognitive disabilities 

Ensuring that content is easier to understand and navigate 

Improving accessibility for mobile devices and touchscreens 

Ensuring that users can easily navigate and interact with content using a keyboard 

Making it easier for users to input information, including through voice recognition technology 

By achieving AA compliance with WCAG 2.1, we have taken a significant step towards creating a more inclusive digital experience for all users. This means that individuals with disabilities, including those with visual impairments, hearing impairments, cognitive disabilities, and motor impairments, can access and use our web application with ease. It also means that we are helping to create a more equitable and accessible digital world, one that reflects our commitment to inclusivity and diversity. 

WCAG in general is a set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible to people with disabilities. WCAG guidelines are organized into four principles: perceivable, operable, understandable, and robust. Our web application is designed with these principles in mind to ensure that it is accessible to as many users as possible. 

 Perceivable: Our web application ensures that all content is available to users, regardless of their abilities. We use alternative text for images and descriptive links to ensure that users can understand the content on our platform. 

Operable: We have designed our web application to be operable using only a keyboard. This is particularly important for users who cannot use a mouse, including users with motor disabilities. 

Understandable: We use clear and simple language, consistent navigation, and provide clear instructions to ensure that users can easily understand our platform. 

Robust: Our web application is built using web standards, ensuring that it is compatible with a wide range of devices and technologies, including assistive technologies like screen readers and magnifiers. 

 In addition to meeting the WCAG standards, we continually evaluate and improve our accessibility features based on feedback from our users. Our platform includes features such as high-contrast mode, large text sizes, and support for assistive technologies, making it accessible to users with a wide range of abilities. 

At Files.com, we are committed to creating products that are user-friendly for everyone. To achieve this goal, our team of experts have teamed up with an industry-leading third-party to improve product accessibility for users with disabilities, and fostering a collaborative culture where our engineers recognize and prioritize accessibility best practices throughout the development process.

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