2021-12-15

Files.com Rated a Leader in Multiple Winter 2021 G2 Categories for File Transfer

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Files.com Rated a Leader in File Transfer on G2

We’re thrilled to announce that Files.com, the market leader for SaaS File Transfer platforms, is positioned as a Leader in numerous G2 Winter 2021 categories! This was largely driven by our amazing customers and the user reviews they submitted to G2.

In the Managed File Transfer (MFT) category, Files.com was named a leader in:

  • Easiest Setup
  • Fastest Implementation
  • Best Estimated ROI
  • Users Most Likely to Recommend
  • Best Meets Requirements
  • Easiest to Use
  • Best Support

For File Transfer Protocol (FTP), Files.com was named a leader in the Overall Grid Report.

How Files.com Was Ranked

Companies included in the G2 reports for managed file transfer software and file transfer software are ranked by customer satisfaction (based on actual user reviews) and overall market presence (market share, seller size, and social media impact are a few data points that are considered). Once these scores are calculated, they are placed into four quadrants on the G2 grid report and provide a visual representation of the final scores.

The companies that are placed in the Leaders quadrant are rated highly by G2 users and have substantial Market Presence scores.

Files.com is a leader in overall satisfaction and customer support, with 96% of Files.com users rating us 4 or 5 stars.

What Our Customers Say About Files.com

“This multi-platform, single sign-on, file asset automation, Hybrid Cloud Integration site is the Champion in the media space. Files.com provides value with the infrastructure that solves the "issues" associated with file management and allows us to stay connected to all our cloud environments and on-prem resources without security risk to our network or assets. Files.com is a MUST!!” - Richard O

“World-class customer support with a real human that picks up the phone within seconds of initiating a call. Their UI is rock solid, and I don't think we've ever had an outage in four years of use. We needed an FTP server that could integrate with other services, and this solution was turnkey. Despite FTP being an older technology, Files.com provides modern functionality and features. The thought of even attempting a homegrown production FTP environment at the level we're using it seems like an absolute nightmare-- we love how easy Files.com makes it.” - Morgan D

“We needed a new way for customers to send files to us for print production. We also needed a way for customers to send files specifically to a location instead of just a general mass inbox that someone has to manage. Files.com has taken care of that for us and we're able to process customer files more efficiently than before.” - Lance P

“We had searched multiple companies for hosting our information. What persuaded us to Files.com honestly was their customer service. They were incredibly helpful and walked us through the setup process. Every time we have had an issue they have been very accommodating. We've been with this company for about five plus years and don't see us changing. We've been approached by other competitors, and knowing how they service our account, we wouldn't venture elsewhere.” – William W

Files.com Is the Future of SaaS File Transfer Platforms

Over the last 30 years, several on-premise vendors have made a play to capture the approximate $1.1 billion annual global market for file transfer solutions. However, on-premise solutions continue to be a business cost center while falling behind modern technological advancements.

The problem is that IT teams need ways to securely transfer, share, or store business critical files between users, teams, systems, applications and organizations on-demand while automating processes, but legacy on-premise tools can’t keep up.

Files.com’s cloud-native File Transfer Platform solves this problem by:

  • Providing on-demand, role-based access to all business-critical files
  • Being easy-to-use for every user
  • Deploying industry leading security & features aimed at aiding in compliance efforts
  • Providing pre-built integrations, no-code automations, open APIs and SDKs that aim to increase productivity

With enterprise-grade file transfer management, Files.com gives IT teams, end-users, developers, integration specialists and key stakeholders the tools they need to run effectively and efficiently.

By addressing human and system centric file transfer and sharing needs with a modern cloud service, the platform provides out-of-the-box integrations that enables connectivity to business-critical applications, including repository and storage services.

Files.com’s market validation from G2 shows that we are uniquely positioned to lead the market and push the boundaries of what future File Transfer platforms can do.

Questions? Need help?

Please let us know how we can assist you. We’re here and glad to help. Please contact us by email, chat (in your web interface when logged in), or phone (1-800-286-8372 ext. 2).

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