Ensuring Accessibility: How Files.com Meets WCAG Standards

Recent Posts

At Files.com, we strive to provide a platform that is accessible to all users, regardless of their abilities. We believe that accessibility is not only a compliance requirement but a moral responsibility, and we are committed to ensuring that our web application meets the latest Web Content Accessibility Guidelines (WCAG) standards. As part of this commitment to provide an excellent user experience for individuals who need an accessible Files.com web application, we have partnered with UserWay.org for accessibility consultation and we have prepared Voluntary Product Accessibility Template (VPAT) report version 2.4 based on the latest version of the Web Content Accessibility Guidelines (WCAG) 2.1.

We are proud to announce that we have achieved AA compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, the latest version of the internationally recognized standards for web accessibility. 

WCAG 2.1 builds on the previous versions of WCAG 2.0, incorporating new requirements and recommendations for making digital content more accessible to a wider range of users. Achieving AA compliance with WCAG 2.1 means that we have met the requirements for Level AA conformance, which includes all of the Level A requirements as well. 
Some of the key changes introduced in WCAG 2.1 include requirements for: 

  • Providing better support for users with low vision and cognitive disabilities 
  • Ensuring that content is easier to understand and navigate 
  • Improving accessibility for mobile devices and touchscreens 
  • Ensuring that users can easily navigate and interact with content using a keyboard 
  • Making it easier for users to input information, including through voice recognition technology 

By achieving AA compliance with WCAG 2.1, we have taken a significant step towards creating a more inclusive digital experience for all users. This means that individuals with disabilities, including those with visual impairments, hearing impairments, cognitive disabilities, and motor impairments, can access and use our web application with ease. It also means that we are helping to create a more equitable and accessible digital world, one that reflects our commitment to inclusivity and diversity. 

WCAG in general is a set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible to people with disabilities. WCAG guidelines are organized into four principles: perceivable, operable, understandable, and robust. Our web application is designed with these principles in mind to ensure that it is accessible to as many users as possible. 

 Perceivable: Our web application ensures that all content is available to users, regardless of their abilities. We use alternative text for images and descriptive links to ensure that users can understand the content on our platform. 

Operable: We have designed our web application to be operable using only a keyboard. This is particularly important for users who cannot use a mouse, including users with motor disabilities. 

Understandable: We use clear and simple language, consistent navigation, and provide clear instructions to ensure that users can easily understand our platform. 

Robust: Our web application is built using web standards, ensuring that it is compatible with a wide range of devices and technologies, including assistive technologies like screen readers and magnifiers. 

 In addition to meeting the WCAG standards, we continually evaluate and improve our accessibility features based on feedback from our users. Our platform includes features such as high-contrast mode, large text sizes, and support for assistive technologies, making it accessible to users with a wide range of abilities. 

At Files.com, we are committed to creating products that are user-friendly for everyone. To achieve this goal, our team of experts have teamed up with an industry-leading third-party to improve product accessibility for users with disabilities, and fostering a collaborative culture where our engineers recognize and prioritize accessibility best practices throughout the development process.

In conclusion, our commitment to accessibility means that we have designed our web application to be accessible to all users, including those with disabilities. We understand that achieving WCAG compliance is an ongoing process, and we are committed to continually improving the accessibility of our web application. We will continue to monitor and update our web application to ensure that they remain accessible to all users. We also encourage feedback from our users, including those with disabilities, to help us identify areas for improvement and ensure that we are meeting their needs. 


Contact your Account Executive or Customer Support to obtain the latest VPAT report.

Questions? Need help?

Please let us know how we can assist you. We’re here and glad to help. Please contact us by email, chat (in your web interface when logged in), or phone (1-800-286-8372 ext. 2).

Get Instant Access to Files.com

The button below will take you to our Free Trial signup page. Click on the white "Start My Free Trial" button, then fill out the short form on the next page. Your account will be activated instantly. You can dive in and start yourself or let us help. The choice is yours.

Start My Free Trial

©2024 Files.com. All right reserved


  • Start My Free Trial
  • Pricing
  • Docs
  • API and SDKs
  • Contact



(800) 286-8372


9am–8pm Eastern