Furthering our ongoing commitment to being an industry-leader in security and compliance capabilities, we are happy to announce that as of June 2020, Files.com is SOC 2 Type 1 certified.

At Files.com, we have been actively monitoring the situation regarding COVID-19 (also known as the novel coronavirus).

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.

Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.