The Files.com Desktop app is built for fast and efficient transfers of large amounts of data between your local system and Files.com, with a simple and easy-to-use interface. It is specifically designed for human usage for file transfers between humans and systems.

The Desktop v6 app supports drag-and-drop functionality, allowing users to easily browse the local file system in the left pane and Files.com content in the right pane. File management actions such as upload, download, create folder, rename, delete, move, and copy can be performed directly from the UI. In-progress transfers can be stopped, and users can view the progress of ongoing transfers, as well as failed and successful transfers.

The Desktop v6 app also supports automatic retries for failures and file overwriting. Both options can be modified from the Settings or Preferences.

Automatically Start on Login

The Files.com Desktop app includes an option to Launch application on login, which is enabled by default.

Enabling this setting means that any connections which mount as volumes will be automatically available on your computer without needing to manually start the Files.com Desktop app.

You can choose to disable the setting. If you do so, the Desktop app will not automatically start when you log into your computer, and any mounted volumes or Windows mapped drives will not work until you run the Files.com Desktop app.

Mounting Connections as Volumes

On Windows, the Files.com Desktop v6 App supports direct access to Files.com connections as mapped drives in your Windows Explorer. After launching the Desktop v6 App, any connections configured for mounting are automatically mounted, and multiple connections can be mounted at the same time. New connections are set to auto-mount by default and will mount when created.

You can enable or disable this behavior using the Mount as Volume option available under Manage Files.com Connections. If any mounting-related settings are changed in a connection’s configuration, the volume will be remounted automatically to apply the updates.

The highest available drive letter is used when mounting a volume on Windows. If no drive letters are available, the mount will fail. You may also configure a specific drive letter for each connection, but if that drive letter is already in use, the mounting process will not succeed.

This feature is currently available on Windows with the EXE installer only. Mounting mapped drives is not currently supported when using the MSI installer. Support for macOS is coming soon.

When you use a Microsoft Office desktop editor to edit a file using a mounted volume, file locks automatically prevent issues with simultaneous editing.

Authentication

When you connect to your site using the Desktop App v6, log in just as you would to the Files.com web app, including providing your 2FA method. After completing your login, a dedicated API key is generated for the Desktop application and stored securely within the app. The Desktop App v6 also supports SSO login, allowing you to authenticate using your organization's Single Sign-On provider.

You can connect to multiple Files.com accounts simultaneously by adding a new tab and providing your credentials. To do this, go to the app menu and select New Tab.

You can also manage multiple profiles within the app. To add or manage profiles, go to the app menu and select Manage Files.com Connections.

Expired Credentials

If an account has expired credentials, you will be required to sign in to that account (through the desktop app) again before reconnecting. Credentials may expire for a number of reasons, including the Desktop session was manually revoked by you or a site administrator via the web app, or the Desktop session lifetime that's set for your Files.com site has lapsed (defaults to 30 days, unless modified by a site admin). Credentials may expire if your site has Desktop Session IP Pinning enabled, requiring you to sign in again if your IP address changes while already signed in to the desktop app.