Once you have connected Egnyte as a Remote Server then you can use various Files.com features and capabilities with Egnyte.
Our integrations are driven by customer demand so, if you'd like to see a direct Egnyte integration in Files.com, which will provide better throughput and scalability, then please contact us and let us know.
Egnyte is not a Managed File Transfer platform and its FTP, FTPS, and SFTP implementations do not support all features and capabilities of those protocols. Refer to the limitations listed on their web page.
Most problems are caused by the "7 simultaneous connections" limitation, which applies that limit to all connections made to Egnyte for that user account. When configuring the FTP or SFTP Remote Server connection to Egnyte, set the Max connections setting to "1", so that the Files.com platform doesn't flood Egnyte with too many parallel connections. If having Max connections set to "1" causes no issues then you can try incrementing this setting but we've found that even setting this to "2" can cause problems.
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