Skip to main content

Egnyte

Files.com does not have a direct integration with Egnyte. Egnyte supports FTP and SFTPExternal LinkThis link leads to an external website and will open in a new tab, so you can connect to Egnyte using FTP or using SFTP.

Once you have connected Egnyte as a Remote Server, you can use Files.com features and capabilities with it.

Our integrations are driven by customer demand. If you want a direct Egnyte integration in Files.com, which will provide better throughput and scalability, please contact us and let us know.

Bulk Data Migration From Egnyte

Egnyte applies limits to FTP, FTPS, and SFTP that make extracting data far slower than ingesting it.

To migrate large quantities of data from Egnyte to Files.com, do not use FTP, FTPS, or SFTP.

The optimal method is to use the Egnyte desktop app to download the data and then our CLI appExternal LinkThis link leads to an external website and will open in a new tab to upload it to your Files.com site. This method adds a middle step, but it is far quicker than transferring directly between Egnyte and Files.com over FTP, FTPS, or SFTP.

Troubleshooting

Egnyte is not a Managed File Transfer platform, and its FTP, FTPS, and SFTP implementations do not support every feature of those protocols. Refer to the limitations listed on their web pageExternal LinkThis link leads to an external website and will open in a new tab.

Most problems are caused by the "7 simultaneous connections" limitation, which applies across all connections made to Egnyte for that user account. When configuring the FTP or SFTP Remote Server connection to Egnyte, set the Max connections setting to "1" so that the Files.com platform doesn't flood Egnyte with too many parallel connections. If "1" works without issue, you can try incrementing the setting, but we have found that even "2" can cause problems.

Use a Sync rather than an Automation to move or copy data between Egnyte and Files.com. Syncs are more resilient against the Egnyte connection limits.