Connection Limits

We do not have hard limits on successful logins that any customer should normally see.

However, certain actions on are rate limited for our protection. For example, sending outbound emails is rate limited, especially on trials, for SPAM concerns.

Additional rate limits can be experienced when the platform encounters too many login failures from a given IP address.

You may also face rate limits if the platform sees an excessively high number of concurrent (simultaneous) connections from an IP address.

Please ensure that you do not attempt more than 25 simultaneous parallel connections from any one IP address. If you use one of our native apps or SDKs, these limits will be handled natively by the app/SDK.

We are happy to modify or offer increased rate limits based on a more thorough understanding of your business case. Please reach out to us if you feel this applies to you.

Get Instant Access to

The button below will take you to our Free Trial signup page. Click on the white "Start My Free Trial" button, then fill out the short form on the next page. Your account will be activated instantly. You can dive in and start yourself or let us help. The choice is yours.

Start My Free Trial

©2024 All right reserved


  • Start My Free Trial
  • Pricing
  • Docs
  • API and SDKs
  • Contact


(800) 286-8372


9am–8pm Eastern