Files.com includes the Group Admin feature, providing administrators with the added flexibility of delegating user creation within a group to select users known as Group Admins. This delegated administration makes it easier to onboard new users without requiring a Site Administrator's time.

Site Administrators can designate any group members as Group Admins within the user's group membership.

Creating Users in Groups

Group Admins can view the members of their group(s) and create new users within the group. This also allows the Group Admin to set the FTP/SFTP client root folder, access expiration date for the user, etc.

By default, Group Admins are not allowed to assign a password, SSO, or other authentication methods while creating users. Once the user is created by the Group Admin, the user will receive an email to sign up for their account.

Site Administrators can configure your site's Allow group admins to set the password for users setting. When you enable the setting, Group Admins can select the password authentication as an option for a new user they are creating for their group.

User Management for Group Admins

Group Admins can create users within existing groups they are admins for. Once users are created, Group Admins cannot alter them, and any subsequent changes to those users must be performed by a Site Administrator.