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Destination Exists

When an automation workflow is configured to move or copy, and the file or folder already exists at the target, the automation may fail and log a failure.

This happens typically when multiple workflows are configured to target the same folder paths. In this case, check your folders paths in all automation workflows.

If the automation is triggered by file actions or webhooks and multiple runs start close together, they may overlap and cause file conflicts. To avoid this, enable the Always Serialize Jobs setting. This forces runs to execute one at a time, preventing overlapping writes and reducing the chance of inconsistent outcomes.

An existing destination file can also indicate that a race condition occurred that caused the destination file to be created by another process.

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