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Installation

The Files.com Desktop App v6 is available for both Windows and macOS and is the recommended app for uploading and downloading files through the app interface. It also allows you to access and edit your Files.com content directly from your operating system’s file browser.

If you need to mount Files.com as a drive within macOS Finder, use Desktop v4 App for Mac. Desktop v6 does not yet support drive mounting on macOS. For all other use cases, including high speed transfers and bulk operations, Desktop v6 is the preferred choice for both Windows and macOS users.

Prior to Installation

The installer for the Files.com Desktop App (previously known as Desktop App v6) does not remove existing installations of the older v4 version of the app.

Before installing the Desktop App, remove Desktop App v4 from the device. This avoids confusion caused by the identical icons for the different applications, and prevents conflicts with drive letter mapping.

Windows Installation Using the EXE Installer

Download the Files.com Desktop App v6 for Windows. The app supports Windows 10 (64 bit, version 22H2 or later) and Windows 11.

After downloading, launch the installer file and follow the on screen instructions to complete the setup. If prompted, restart your system after installation. Once installed, the Files.com icon will appear in the system tray.

macOS Installation

Download the Files.com Desktop App v6 for macOS. The app supports macOS 11 or later.

After downloading, open the DMG file and follow the on screen instructions. Move the app to your Applications folder, then launch it from there. Once installed and running, the Files.com icon will appear in the menu bar at the top of your screen.

If you need to access Files.com as a mounted drive through Finder, continue using Desktop v4 App for macOS until that capability is added to Desktop v6.

Uninstalling the Desktop App

To uninstall the app on Windows, open Add or Remove Programs, locate the Files.com Desktop App, and select Uninstall.

To uninstall on macOS, open the Applications folder in Finder, locate the Files.com app, and move it to the Trash.

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