Changing the Geographic Region of a Folder

Site administrators, and users with administrator privilege for a folder, can change the storage region of a folder.

Use the Storage Location option of a folder to specify whether the folder inherits its region from its parent folder, sits in its own region, or is a Remote Mount to an external system.

Once you change the region, the existing contents of the folder are automatically migrated to the new region. The data migration happens in the background and may take some time depending on the size and quantity of stored data.

During the migration period, completed files and folders are accessed or downloaded from the new region. Files and folders still in the process of being migrated are accessed or downloaded from the old region until they have completed migration. Users retain access to all data, with no downtime, while data is being migrated.

Files and folders that are moved to the new region are deleted from the old region. Once the data migration is completed, the original data no longer exists in the original region.

New content is uploaded and added to the new region.

Changing a region begins the data migration process and immediately sends new data to the new region.

Changing the Default Workspace's root folder region does not update existing Workspaces. A new Workspace receives its own copy of the Default Workspace's configured root-folder region, which is managed independently after creation. To relocate an existing Workspace's storage, change that Workspace's root folder region directly.

Remote Mount Versus Storage Region

Storage Location (Region) applies only to native Files.com storage. It cannot be configured on a Remote Server Mount or any folder within one. A region setting inherited from above the mount has no effect on the remote files' location.

The geographic storage region of a Remote Mount is determined by the physical location of its associated Remote Server. Uploads that Files.com buffers on their way to the mount are held in the USA region until delivery.