#1
Across every G2 rating for managed file transfer
The File Orchestration Platform For The Enterprise
Files.com is the modern, cloud-native alternative to legacy MFT. The Fortune 500 and the most heavily regulated industries run their mission-critical file transfers on it: every protocol, full audit and identity, data where the law requires it, and no appliance to patch.
4,000+ organizations rely on Files.com every day
Real companies. Real file flows. Real results.
15+ yrs
Running enterprise file transfer
Billions
File transactions every week
99.9%
Uptime, on a 100 Gbit network
The Modern Alternative To Legacy MFT
Most enterprises don’t choose file transfer — they inherit it. An IBM Sterling stack the EDI team has run for a decade. A GoAnywhere or MOVEit appliance in the DMZ that someone has to patch the week a vulnerability lands. An Axway contract that renews on momentum. Each one is a server you own and a consultant queue you fund. And each is a public control plane an attacker can reach.
Files.com is none of that. It’s a continuously-patched, cloud-native platform with no appliance for an attacker to land on and no Java application server to keep alive. The quarterly patch scramble stops being your job. You get every enterprise control those tools have, run for you as a service: security, compliance, audit, identity, and your choice of where data lives.
Most teams don’t rip and replace on day one. They run one workload alongside the incumbent (the partner everyone hates onboarding, the integration the old product can’t service cleanly), prove it in production, and expand from there. See how the switch from legacy MFT actually works.
“Files.com is versatile — it can manage many different situations from a single platform. We’ve consolidated multiple tools onto it.”
Regis Litre, Chief Information OfficerRag & Bone
Built For The Way Enterprises Actually Run
One platform in front of every partner, every protocol, every region, and every audit, instead of a patchwork of half-solutions held together with scripts.
SSO, SCIM, And RBAC
People sign in with Okta, Microsoft Entra ID, Google, or any SAML/OIDC provider. SCIM provisions and deprovisions them automatically off your directory, so no one keeps access after they leave. Nine permission levels and delegated admin grant each team exactly the access it needs.
User ManagementImmutable Audit, Streamed To Your SIEM
Every login, file, permission change, and protocol session is written to a tamper-proof log, kept for 7+ years, and streamed in real time to Splunk, Microsoft Sentinel, Datadog, or any SIEM, or delivered as files to your own server.
Audit LogData Residency Across Eight Regions
Place data per folder in the EU, UK, Canada, the US, Japan, Australia, India, and Singapore, so files land where regulation and your contracts require, without building region logic into your own application.
Data ResidencyThe On-Premise Agent
Bring any on-prem system onto the platform over a single outbound connection. No inbound firewall rules, no VPN, no DMZ. A five-minute install where legacy agents are a multi-week change-management project.
On-Premise AgentAutomations That Don’t Fail Silently
Replace the cron jobs, PowerShell, and Bash glue with orchestration that retries, logs, and alerts. It keeps running the day the person who wrote it leaves.
Automations & WorkflowsSelf-Service Partner Onboarding
Trading partners set up their own connections and start moving files in minutes, with no multi-week setup project landing on your team. AS2 and EDI are built in.
Partner OnboardingBuilt To Pass The Security Review
Files.com is built for the banks, hospitals, and government teams that run the hardest vendor reviews, and we put every control in writing.
Every attestation is published on the Files.com Trust Center, where your reviewer can pull SOC 2 Type II reports, the PCI DSS attestation, penetration test letters, and the full FedRAMP package without waiting on an email thread.
- SOC 2 Type II
- FedRAMP Certified
- PCI DSS
- CSA STAR
- HIPAA BAA
- GDPR DPA
- AES-256 Encryption
- A+ On Qualys SSL Labs
- Eight Data-Residency Regions
The Win Is Reclaimed Time
The biggest cost in legacy file transfer usually isn’t the license. It’s the human time. Onboarding one new partner is a manual project: build the account, set the one-way permissions, exchange logins, wire up the routing, and write the whole thing down for the next audit. Multiply that across a growing partner roster and it becomes a standing tax on your team.
Files.com is where partners onboard themselves, through a branded portal and inbox, with no one on your side running the setup. At enterprise scale, the savings that pay for the move come from reclaimed staff time, not the license line.
“Files.com’s strengths are simplicity, ease of use, and the cloud connectors. We don’t have to invent custom infrastructure for every partner.”
Tommy Chapley, Senior Software EngineerEquifax
White-Glove Onboarding From Forward Deployed Engineers
You don’t get handed a support portal and a runbook. Our onboarding and customer engineers work as forward deployed engineers, embedded in your deployment to handle the install, the migration off your old system, the automation rebuilds, and the cutover. Most teams are running real workloads in days, not the 12 to 18 months a legacy rollout takes.
Because they’re embedded, there are two ways anything you need gets built: it’s something many customers want, so we build it for everyone. Or it’s specific to you, and you’re a strategic enterprise customer with our engineers inside the deployment, so we build it anyway. That’s what Strategic Enterprise Support means. And if you’re holding a competing quote from Sterling, GoAnywhere, MOVEit, or Axway, bring it — we will not be undersold.
“Their customer support is next level — always helpful and responsive, and the platform was a breeze to set up and start using.”
Luke Holland, Senior DirectorVision Financial Markets
How Enterprises Meet Counterparty Requirements
The demands that arrive from a bank’s firewall team, an auditor and a regulator, and how customers meet each on the platform.
Two Fixed IPs For Every Allowlist
Banks, processors and state agencies that only exchange files with a pre-declared address get two dedicated IP addresses on your domain to allowlist once, so no one keeps a server alive just to own an address.
Ciphers Retired Partner By Partner
See which of hundreds of partner connections still negotiate weak ciphers, old TLS or plain FTP, hold legacy support open only for those, and tighten the rest now. The audit finding closes without a blind cutover of every partner.
One Endpoint In Front Of Every Region
Counterparties everywhere connect to one hostname while their data is stored where their regulator requires, and the identity, policy and audit behind it are the same in every region.
Evidence In The Security Stack, Not The Console
Every login, transfer and settings change streams to the SIEM as it happens, so the file exchange stops being the one system the security operations team cannot see.
Bring Your Enterprise File Transfer To Files.com
Tell us what you’re running today, and we’ll scope the move with you: the security review, the migration, and a realistic go-live timeline.
No pushy sales process