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Customer Stories

Detailed accounts of how Files.com makes a difference in the work of our customers.

Associated Wholesale Grocers Eliminated Legacy Risk

Their business isn’t just big, it's huge. Every single day, over $30 million worth of goods flow in and out of AWG’s distribution hubs. Logistics at that scale require a firehose of real-time EDI data: orders, pricing, and inventory – and they were using 20-year old MFT servers to do it.

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Gray Media Centralized Video Distribution and User Management Across 130+ Stations

Gray Media replaced unreliable legacy tools with Files.com, securely distributing video content to 130+ stations through automated SFTP, share links, and inboxes, while giving IT teams granular control, compliance, and scalability.

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Pillr Health Goes From 5% Transfer Failures to Zero

Pillr Health, a pharmacy-services leader, modernized its MFT infrastructure, ensuring HIPAA-grade compliance, lowering costs, and scaling partner onboarding in minutes.

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How Spirit Airlines Transformed Partner Collaboration & Kept Tickets Affordable

To ensure flights stayed on time, remained fully staffed, and well-maintained to meet daily demand, Spirit required a turnkey method to transfer data from external partners to their internal network–one that was reliable and could be up 24/7, 365 days a year.

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Opiniion Uses Files.com to Increase Reviews for Retail Client by 145%

Opiniion needed a secure, automated solution for integrating customer review requests with clients’ CRM or POS systems. By choosing Files.com as its encrypted file storage solution, Opiniion was able to offer its clients a highly secure, organized method for capturing customer data in real time.

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How TowneBank Streamlined 90% of File Transfers with Files.com

TowneBank is a leading financial institution that provides banking services to thousands of members, vendors, and internal stakeholders.

Every day, the bank manages a high volume of file transfers that are critical to its operations - ranging from vendor reports and contracts to member data, health information, and other HIPAA-regulated files. With compliance and security at the core of its business, TowneBank needed a modern, auditable, and automated way to ingest, process, and distribute files across multiple systems and external partners.

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