Files.com maintains a comprehensive audit log of who, what, when, where and how your files are modified. This makes it easy to see exactly who is reading, changing, or deleting your files.

What is Logged

The following information is included in each history log entry:


The date and time the action occurred, displayed in the time zone of the current user.


The user who performed the action.


The action that was taken, and the file or folder the action was taken on.


The IP address that the user connected from when performing this action.


The interface through which the user performed the action (Web,API,Desktop,FTP,SFTP,WebDAV,Robot).

Interface Robot

If you see a history entry with Interface listed as Robot, that means that the file action was performed by to an Automation or File Expiration behavior (folder setting) configured on your Site.

Folder History

To view the history for a particular folder, browse into that folder from All Files and select the Folder history view button.

Here you will see a record of each action that has been taken within this folder from the time it was created.

You can export a CSV or XLS copy of a folder's history by using the Export history button below the history log.

To export the history for your entire site, use the Export full site history button displayed below the history of your root folder.

File History

To view history for a single file, simply hover your cursor over it, click the ellipsis button that appears, and click History.

Here you will see a record of each action that has been performed on this file since it was uploaded.

User History

To view the complete activity log for an individual user, navigate to Settings > Users and click on the user you want. Next, click the View user history link.

Here you will see a record of each action taken by this user from the time their account was created.

Exporting History

You can download the activity log history for a specific user or for all the users on your site.

To download the activity log for a specific user, go to Settings > Users and select the user. Select the View user history link. Select the Export user history button.

Select a starting and ending date range and the file format for the exported history.

To download the activity log for all the users on your site, go to Settings > Users and select the Export login history button.

Select a starting and ending date range and the file format for the exported history.

NOTE: Both types of exported history files have fields for WhenWhoWhatIP, and Interface information. These fields can be searched and filtered in your spreadsheet program.

Duplicate Entries

You may notice multiple simultaneous log entries for files being created or read that appear to be duplicates. These are caused by certain third party clients which make multiple requests for the same file, usually to implement concurrency or retries. We plan to eventually improve our history logging to automatically merge such duplicate entries that occur within a 10 minute period, but we haven't released that capability yet.

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