In April 2025, Files.com rolled out several significant platform enhancements designed to put more control in administrators' hands and streamline file management workflows. Site administrators can now restore deleted files directly from the platform without contacting support, offering immediate access to recover important files with customizable restoration options. The On-Premise Agent for Windows received a critical update to version 2.0.4219 to fix an issue with automatic restarts. Additional improvements include Azure Government Blob Storage integration, SCIM provisioning for Read-only Administrators, faster Files.com Editor performance with undo functionality during co-authoring, and more efficient Automation retries. These updates reflect our ongoing commitment to enhancing platform capabilities while reducing friction in daily operations.

Restore Files Without Support Tickets

Site administrators can now restore deleted files directly from the platform, eliminating the need to contact Support. This provides immediate access to recover important files with customizable restoration options.

Choose the folder to restore from, target a timeframe for when the files were deleted, and determine exactly where the restored files should go. You also control whether to include any deleted permissions and whether to preserve the original modification timestamps. This means you can bring files back without disrupting ownership, access settings, audit trails, and most importantly, your automated processes.

This enhancement puts powerful recovery tools directly in your hands, so you can respond faster to unexpected deletions. The Files Restores feature is now available in all sites.

Learn more about Restoring Deleted Files.

Important Update for On-Premise Agent On Windows

We've addressed an issue where the On-Premise Agent on Windows failed to automatically restart when log files exceeded a certain size. If you are using a version earlier than 2.0.4219 on Windows, we recommend updating your agent as soon as possible to avoid disrupting your file transfers.

Learn more about Upgrading the Agent.

Other Minor Updates

We've also continued to innovate and improve throughout the platform.

Connect Azure Blob Storage in Azure Government

Connect your Files.com site to Azure Blob Storage within Azure Government. We've made it easier than ever to work with sensitive or regulated data while meeting federal and public sector requirements. Once connected, your server can be used for mounted folders or automatic synchronization.

Learn more about Remote Servers.

Provision Read-Only Administrators with SCIM

Automatically create Read-only Administrators with SCIM Provisioning and manage access for limited-permission admins directly from your identity provider. To enable this, update the SCIM settings in your SSO provider configuration using the “Provision users in these groups to be read-only site admins” setting.

Learn more about Automated User Provisioning.

Files.com Editor Opens Faster, Includes Undo During Co-Authoring

We've made some big improvements to the Files.com Editor. The Files.com Editor now loads up to 20% faster, so you can get to work more quickly. Collaboration is smoother and more flexible during co-authoring sessions because you can now undo changes, even with multiple simultaneous authors.

No action is needed if you're already using the Files.com Editor. These updates have already been applied to all applicable sites.

Learn more about Selecting the Online Editor for Your Site.

Disable Snapshot Share Links Option

Site administrators can now disable Snapshot Share Link creation. Snapshot Share Links provide your recipients access to a read-only copy of files, and they allow sharing users to upload files directly for sharing. Files stored in Snapshot Share Links count toward your storage usage and are placed in the underscore folder.

Disabling Snapshot Share Links prevents users from uploading files directly into share links, which ensures that only files meeting your upload policies are shared with external contacts.

Snapshot Share Links are enabled by default for any site that allows sharing. To disable this feature, change the "Allow Snapshot Share Links" setting in your site's configuration.

Learn more about Snapshot and Live Share Links.

Automations Retries More Efficient

When Automations fail or are partially successful, retries will now automatically skip steps that previously succeeded, making the retries faster. This new retry logic ensures that partially complete steps that move or delete items will not cause subsequent failures when the Automation retries.

Learn more about Automations Retry Logic.

Increased Stability for Box Connections

We've enhanced the performance of Box Remote Server connections. Transfers are now faster and more reliable to make moving files more efficient. No action is needed to take advantage of these improvements, as they have already been applied to all Box connections.

Learn more about Remote Servers.

Developer Services

We've made several improvements to our API, official developer documentation, and SDKs.

Foreign Language Support

We've updated our API and all of our SDKs to support improved foreign language handling. System-generated messages and errors can now be returned in any supported language. Refer to the developer documentation for details on enabling your chosen language.

Other Java SDK Updates

The Java SDK has updated method signatures starting with version 1.5.0.

When upgrading to Java SDK version 1.5.0 or later, allow time for additional testing before deploying to production; several instance methods have been changed starting from version 1.5.0.

Learn more about SDKs & APIs.

Developer Documentation Updates

We've added the default sorting for all of the listing endpoints, such as List Users, to eliminate guesswork and make development even more effortless.