Inboxes

As a secure home for your most valuable content, Files.com will by default only allow uploads from authenticated users with appropriate permissions. However, there may be times when you wish to allow non-users to upload to your site anonymously without logging in.

For example, a national newspaper utilizes independent contractors to submit articles and edited images for publication. The editors create a folder for each contractor (as well as one for general submissions). By using an Inbox, the contractor now has a private link to securely submit files directly to their folder.

Creating an Inbox

The following procedure shows you how to create an Inbox.

  1. Navigate into the folder where you want to create your Inbox. In this example, we are creating an Inbox in the allen.brown@my-files.co folder.

  2. Click the folder settings button to access the settings for this folder.

  3. Scroll down, click Anonymous upload inboxes and then click the Add inbox button.

  4. The Add new inbox dialog box displays. This form allows you to set parameters for your public inbox page.

    • Inbox title - The primary heading displayed on your public Inbox web page.

    • Inbox path - The Inbox URL identifier to be appended to the base URL (https://SUBDOMAIN.files.com/u/). In the example above, the folder allen.brown@my-files.co has a public inbox which will be accessed via the URL https://SUBDOMAIN.files.com/u/allen-brown-submissions.

      By default, this field takes a value similar to your inbox title, but you can modify this to be any name you wish. Note: This value only impacts the URL string used to access this inbox and must be unique to the entire site, not just the particular folder.

    • Show on login page - If selected, users who visit the login page will see a section that allows them to upload into this inbox.

    • Inbox description - An optional description field for your inbox. This text is publicly displayed on the inbox web page and on the login screen.

    • Help text - Similar to the Inbox description, this text displays in a second paragraph below the description on the inbox web page and login screen.

  5. Click the Save button. Your new Inbox is created.

Site administrators can create an unlimited number of inboxes associated with a folder, allowing a custom URL and description for each application without changing the folder structure for storing the files.

Managing Inboxes

Site administrators can view and manage Inboxes associated with a folder through the Anonymous upload inboxes folder setting.

  1. Navigate into the folder where your Inbox was created.

  2. Click the folder settings gear icon, scroll down, and click Anonymous upload inboxes.

A list of all Inboxes associated with this folder will be displayed.

Getting an Inbox’s public URL

To access your inbox or grab the public URL, click on the hyperlinked Inbox key. This will open your public inbox in a new tab of your current browser. You can also right-click on the link and select Copy Link Address to copy the URL directly to your clipboard.

Editing an Inbox

Clicking the Edit button will open the Inbox’s settings, allowing you to make changes to all associated fields.

Deleting an Inbox

Site administrators can delete an Inbox by clicking the Delete button. Deleting an Inbox will immediately disable its URL, but will not impact the folder itself, or any files previously uploaded via the Inbox.

Uploading to an Inbox

As visitors to an Inbox URL upload files, they can see the size and completion status of their uploads. When a file upload completes, the interface will confirm the “Completed” status to the uploader.

Visitors to an Inbox URL can never see the files that others have uploaded, and can only see their own uploads during their upload session. However, users who are logged in to the site and have the appropriate permissions will be able to see the files immediately upon upload.

Note: To ensure the security of all uploads to your site, Inbox uploads are encrypted with the same high-strength encryption as uploads performed by logged-in users.