Remote Server Credential Manager

The Remote Server Credential Manager stores authentication credentials used by Remote Servers, allowing credentials to be reused across multiple Remote Server configurations without duplicating secrets. This simplifies Remote Server setup and supports safe credential rotation when credentials need to be updated.

OAuth-based authentication methods (Box, Dropbox, Google Drive, OneDrive, SharePoint) are not managed through the Remote Server Credential Manager.

What It Does

A remote server credential is a saved set of authentication fields associated with a specific Remote Server type.

Credentials can be reused across multiple Remote Server configurations, eliminating the need to duplicate usernames, passwords, or keys in each Remote Server record.

Who Can Manage Credentials

Only Site Administrators can create, edit, or delete Remote Server credentials.

This restriction helps maintain clear ownership and reduces the risk of unmanaged or duplicated credentials.

Credential Fields

Each Remote Server credential includes fields for Name, Description and Remote Server type.

When a Remote Server type is selected, Files.com displays the authentication fields required for that type. For example:

• SFTP: Username, password, private SFTP key
• FTP / WebDAV: Username, password
• S3-compatible services: Access key, secret key

OAuth-based authentication fields are configured directly on the Remote Server and are not included.

Use a Credential When Configuring a Remote Server

When adding or editing a Remote Server, you can select an existing credential from the Remote Server Credential Manager to use in the authentication section.

If the required credential does not yet exist, create it first, then return to the Remote Server configuration and select it.

Rotate Credentials

If a credential is shared by multiple Remote Servers, updating the credential updates the authentication used by all associated Remote Servers.

After rotating a credential, verify that each affected Remote Server reconnects successfully.

Delete Credentials

Deleting a credential removes it from future use.

If any Remote Servers are currently using the credential, update those Remote Servers to use a different credential before deleting it.