Upgrading The Agent
The Agent can be configured to automatically update itself or it can be manually upgraded.
Automatic updates are entirely opt-in, meaning that organizations have the flexibility to enable or disable them based on their own security policies.
Automatic Updates
The Agent provides a configuration option for automatic unattended updates.
Configure the auto_update_policy value to the desired option.
Valid options are manual_trigger, critical_only, always and never.
When set to always, the Agent will update itself whenever there is a new version available.
When set to critical_only, the Agent will only update itself with versions that solve reliability, performance, or security issues.
When set to never, the Agent never automatically updates. This prevents updates from being pushed to host systems, providing flexibility for meeting change management policy requirements.
When set to manual_trigger, the Agent will only update itself when manually triggered from Files.com. This is the default value.
The updates are cryptographically verified prior to installation to make sure that they have not not been tampered with.
If the Agent cannot start after an update, the Agent will restart with the previously installed version.
Upgrading the Agent Manually
To manually upgrade the Agent, download the latest version of the Agent and replace the previous files-agent executable binary with the newer downloaded version.
Stop and restart the Agent service. No changes to the configuration file are required for an upgrade.
Files.com releases regular updates to the Agent, however you do not need to update a correctly working Agent. We will inform you about a required update, such as when a version is at end-of-support or when encryption ciphers require an update.