Upgrading The Agent

To upgrade the Agent, download the latest version of the Agent and replace the previous files-agent executable with the newer downloaded version.

Stop and restart the Agent. No changes to the configuration file are required for an upgrade.

If the Agent has been installed as a system service, stop and restart the system service.

Files.com releases regular updates to the Agent, however you do not need to update a correctly working Agent. We will inform you about a required update, such as when a version is at end-of-support or when encryption ciphers require an update.

Migrating From Agent v1

The first version of the Agent was built into the Files.com CLI App and has now been deprecated. It used a different connection direction and method, requiring you to open firewall ports to allow Files.com to connect inbound to your on-premise system that hosts the Agent.

Both versions of the Agent can run simultaneously on the same host system.

To migrate from Agent v1 to the latest version, follow these steps:

  1. Install the latest version of the Agent.
  2. Reconfigure any Remote Mounts and Remote Syncs that use your old Agent's Remote Server to instead use the new Agent's Remote Server.
  3. Uninstall the old Agent.

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