Creating and Managing Inboxes

Inboxes provide upload access to your site, so they are restricted to users with the proper administrative permissions.

Required Permissions for Creating and Managing Inboxes

Site administrators and folder admins can create and manage Inboxes. Folder admins can only manage the Inboxes for folders they have permissions for. Site administrators can manage every Inbox in the site.

Creating an Inbox

When you create a new Inbox, you must supply three values: a folder, a title, and a URL key. The folder must be one you have admin rights to, either granted directly or because you are a site administrator. The title is a short line of text displayed to Inbox visitors. The URL key is a URL "slug" that allows only lowercase letters, digits, and the hyphen - character. The URL key is how the system distinguishes each Inbox link from every other Inbox link in your site, so it must be unique. You cannot have two different Inboxes with the URL key "submissions", for example.

Beyond the three required settings, an Inbox has a variety of optional settings that apply when the Inbox is accessed through the web or when files are uploaded via email. These cover things like whether you're collecting registration info from web visitors and which email domains are permitted to deliver attachments.

Cloning an Inbox

You may want several, dozens, or even hundreds of separate Inboxes that all use the same folder and very similar configuration. The Files.com web interface lets you clone an existing Inbox and then change the URL key, along with any other settings that need to change for the cloned entry.

Managing Inboxes

Users with admin rights, including site administrators, can change the settings for existing Inboxes and view any collected registration information along with the history of Inbox uploads.

Removing Inboxes

Users with admin rights can revoke, or delete, an Inbox. Deleting an Inbox immediately disables its URL and its email address (if enabled), but it does not remove any files that were uploaded to the Inbox.