Use Cases

Inboxes appear in many different workflows where you need a permanent intake point for files from people outside your site. The scenarios below walk through how customers put Inboxes to work — collecting application forms, pairing an Inbox with a Share Link for downloads, accepting timesheets over email, and receiving files emitted by scanners and other devices.

Collect Job Application Forms

In this scenario, you need to collect not only a completed application form, but also custom demographic information.

Add an Inbox for your folder and require visitors to provide registration info. Customize the registration form to add the demographic fields you want to collect. You can embed the inbox into your own corporate site right alongside your job listings board.

Automatically organize the uploaded files into separate sub-folders to keep each applicant's data separate from other applicants. Automatically create sub folders with the job title, applicant's name and date of submission. If different teams need to be notified about responses to specific job listings, use email notifications to alert the appropriate people as applications are submitted.

Download a Form and Submit to An Inbox

In this scenario, you have a PDF order ticket that needs to be downloaded by your customers and then uploaded along with other files to be printed. You want to use an Inbox for the upload submissions, and provide the PDF order ticket though a Share Link.

After you create a Share Link that contains the PDFs to be downloaded, and configure it to allow visitors to download from the link, associate the desired Inbox with your Share Link.

When visitors access the Share Link, the interface will show both the Share Link and the Inbox in the same URL.

Receive Timesheets via Email

In this scenario, you have a group of contractors who submit electronic timesheets as email attachments. The contractors don't need to access any files in your site, and you don't want to create user accounts for every possible employee of each contracting company.

Create an Inbox for the timesheets to upload to, and then configure it to accept uploads via Email. If you enable inbound email authentication, you can add a list of acceptable email domains that are permitted to email to the inbox. This prevents invalid uploads from other addresses if your inbox email address is shared inappropriately.

You can take this protection even further by configuring the folder settings for your inbox folder to restrict what files can be uploaded.

Since the contractors need to know their timesheets were received, enable an automatic email reply whenever a file is successfully uploaded via email.

If any problems arise, you can use the inbound emails log for troubleshooting any failed uploads.

Receive Files from Devices via Email

Scanners, multi-functional devices, CCTV, X-ray machines or similar devices can email files directly to a folder in your site. Folder Admins can share the received content, create an automation, or integrate with notification services.