Infrastructure Engineer (Remote)
Who We Are
What Makes This Role Different
What You’ll Actually Do
- Infrastructure Architecture: Design and implement cloud-native infrastructure that powers core product capabilities at scale.
- Systems Development: Build proprietary solutions (sync engines, observability pipelines, DNS management systems) that differentiate Files.com.
- Performance & Reliability: Engineer infrastructure for speed, resilience, and maintainability across high-volume, distributed workloads.
- Security & Compliance: Implement security layers, access control, and compliance automation without adding developer friction.
- Automation & Tooling: Reduce manual operations to zero by improving automation with Terraform, Chef, and related tools.
- Operational Excellence: Participate in on-call rotations for routine infrastructure events, while building systems that reduce incidents long-term.
- Documentation & Standards: Contribute to patterns, runbooks, and best practices that keep the team productive and efficient.
Example Projects Engineers at Files.com Work On
- Building a global, multi-region deployment system that ensures zero-downtime releases across AWS and Vercel.
- Designing a next-generation observability platform with distributed tracing, structured logging, and real-time dashboards.
- Engineering a synchronization pipeline that moves terabytes of data seamlessly between Files.com and third-party cloud providers.
- Creating self-healing infrastructure that automatically recovers from failures and scales elastically with demand.
- Developing automated compliance tooling that enforces security policies without slowing down development.
Who Thrives in This Role
Your Growth Path
- Technical Leadership — owning major services and mentoring others.
- Staff/Principal Tracks — tackling company-wide architecture challenges.
- Open-Source Impact — contributing upstream improvements back to the ecosystem.
Perks & Benefits
A CULTURE OF BUILDING THINGS
As a Hybrid-Remote company, we offer many positions as full-time remote (Work From Home), but Sales and Marketing positions are in-office.
"Files is a great place to work if you really love learning. You'll have constant hands-on exposure to new technologies and new features."
— Elizabeth Langill, Director of Customer Success at Files.com
OUR EMPLOYEE BENEFITS AT A GLANCE
We want you and your family to live longer, healthier, and happier lives. Providing our employees with top-tier benefits leads to improved productivity, long-term retention, and better decision making, so that's what we do.
Categories :
High Starting Salaries
As a successful, profitable business that believes in over-investing in our team, we choose to offer industry-leading base salaries for all positions.
Performance-Based Raises
We reward our high performers for one simple reason: they've earned it.
Equity Option Grants
As a private equity-backed business, we expect to have a major exit event within the next 5 years. We have set aside a substantial pool of equity options to grant to our employees so they are able to share in the value created.
401(k) With Generous Employer Match
Most employer-sponsored 401(k) plans crush you with fees. Our plan features extremely low-fee ETFs, ensuring that you actually keep the money that you save for retirement. Plus, we will match your contributions up to 4% of your salary to encourage you to invest for your retirement.
Starting Bonus
New Hires receive a $1,000 starting bonus. No strings attached.
Company-Issued MacBook Pro
You will receive a fully loaded MacBook Pro, reducing time wasted setting up individual rigs.
Legal Assistance
Option to participate in an employee paid legal plan to gain access to a network of attorneys who assist with basic legal needs including wills, trusts, contracts, tickets, and documents.
Employee Assistance Program
We provide a confidential and no cost avenue for you to receive 24/7 assistance with issues regarding behavioral and emotional health, family, legal, financial, wellness or other personal matters. You will have access to a certified clinician who can help you one-on-one or refer you to someone in your area for longer-term help.