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Recruiter

Files.com is the AI-forward, founder-led alternative to legacy managed file transfer — 4,000+ organizations, #1 on G2 and #1 on Gartner Peer Insights for MFT. We hire Builders, Operators, and Closers to run the work AI can't. See what Recruiting at Files.com looks like →

📍 Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office)
💼 Type: Full-time
💰 Compensation: $80,000 - $150,000 (subject to qualifications and experience) + equity + premium benefits

Let’s be honest: at most companies, “recruiting” means shuffling resumes, scheduling calls, and pushing candidates through a funnel. Not here.

At Files.com, recruiting is the single most important responsibility in the business. Our Recruiters don’t just manage process—they shape the future of the company. They are trusted advisors, decision-shapers, and closers. Every search is run with rigor and precision. Every candidate journey is managed with care and respect. Every hire moves the company forward in a meaningful way.

We don’t measure success by how many interviews you schedule or how many offers you extend. We measure success by the quality of the people who join, the impact they make, and the fact that they’re still thriving a year later. Our Recruiters are the guardians of that standard. They filter rigorously, they push every stage of the process to cut deeper, and they refine constantly so that every hire strengthens Files.com for the long term.

If you want to practice recruiting as a craft—not coordination—this is the role.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally—and this role is central to that growth.

Our Austin and Scottsdale offices are hubs for collaboration and culture. In Scottsdale, you’ll work from a gorgeous, spacious office in the heart of Old Town with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓—plus unbeatable access to the best lunch and happy hour spots in the city.

In Austin, our downtown location keeps you right in the action, close to the city’s best restaurants, music, and energy. Our space offers a beautiful 26th floor roof deck ☀️, craft coffee ☕️, free drinks, and free catered lunch every day.

Twice a year, we bring the whole company together for energizing off-sites in cities like Nashville, Miami, and New York.

What You’ll Actually Do

In this role, you will:

  • Source, screen, and engage candidates across technical and non-technical roles.
  • Quarterback the entire recruiting process, serving as the central point of coordination and a friendly, professional face of Files.com.
  • Run high-impact interviews using structured rubrics that surface real strengths and risks.
  • Manage candidate journeys from first contact to final decision, keeping communication sharp, transparent, and human.
  • Diagnose fit and guide decisions by writing crisp, evidence-based interview summaries and advocating for exceptional candidates.
  • Negotiate and close offers with professionalism, persuasion, and confidence.
  • Keep the process moving: maintain accurate records in Greenhouse (our ATS), prevent bottlenecks, and ensure momentum never stalls.
  • Champion diversity and inclusion by flagging bias, pushing for evidence-based evaluation, and ensuring diverse pipelines at every stage.

What Success Looks Like

  • Every hire you close is thriving a year later.
  • Hiring managers rely on your insight to calibrate and decide with confidence.
  • Candidates walk away—whether hired or not—feeling respected, informed, and impressed by Files.com.
  • Recruiting pipelines are consistently healthy, balanced, and aligned with business priorities.
  • Searches move fast without ever compromising on selectivity or quality.

Who Thrives in This Role

✅ You see recruiting as a craft, not just coordination
✅ You communicate with clarity, empathy, and conviction
✅ You thrive on selectivity and won’t lower the bar for convenience
✅ You can balance speed with rigor and persuasion with process
✅ You want to build a long-term career in talent acquisition and leadership

Where This Role Can Take You (Growth Path)

Recruiters at Files.com grow quickly. Perform here and we’ll invest in you—fast. Real paths can include:
Recruiter → Senior Recruiter – lead critical searches across the business
Recruiter → Recruiting Manager – coach and scale a team of Sourcers and Recruiters
Recruiter → People Ops Leadership – shape the systems and culture behind our growth

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast in Scottsdale; lunch in Austin
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t “recruiting” as most companies define it. This is high-stakes, high-impact work where you’ll shape the future of the company with every hire. If you want to elevate your recruiting craft, influence real decisions, and grow fast inside a profitable, high-performance SaaS business, this is your seat.

Apply here.

We would like you to tell us why this opportunity speaks to you. You don’t have to tell us now, but we promise we’ll read your story upfront. You’re more than a resume!

And it's not just the AI.

You'll work for customers that matter.

4,000+ organizations — every Fortune 500 industry, every regulated vertical, every fast-scaling enterprise where secure file transfer is mission-critical. The product moves petabytes daily through hundreds of millions of API calls. The deals close, the support tickets matter, the engineering decisions ship at scale.

Founder-led, profitable, long-term.

Kevin Bombino still runs the company he founded in 2009. We build for the long term — and the math works, which is how we stay number one in revenue per employee in our category.

We compete with Google, Apple, and Meta for talent.

The bar to get in is high, and it stays high after you're in. We pay above market because the people we hire are above market — and we say no to a lot of strong candidates because raising the bar matters more than filling a seat. Your first week here, the room will feel different.

Every benefit worth having.

High starting salaries.

As a successful, profitable business that believes in over-investing in our team, we choose to offer industry-leading base salaries for all positions.

Performance-based raises.

We reward our high performers for one simple reason: they've earned it.

Equity option grants.

As a private equity-backed business, we expect to have a major exit event within the next 5 years. We have set aside a substantial pool of equity options to grant to our employees so they are able to share in the value created.

401(k) with generous employer match.

Most employer-sponsored 401(k) plans crush you with fees. Our plan features extremely low-fee ETFs, ensuring that you actually keep the money that you save for retirement. Plus, we will match your contributions up to 4% of your salary to encourage you to invest for your retirement.

Starting bonus.

New Hires receive a $1,000 starting bonus. No strings attached.

Company-issued MacBook Pro.

You will receive a fully loaded MacBook Pro, reducing time wasted setting up individual rigs.

Legal assistance.

Option to participate in an employee paid legal plan to gain access to a network of attorneys who assist with basic legal needs including wills, trusts, contracts, tickets, and documents.

Employee assistance program.

We provide a confidential and no cost avenue for you to receive 24/7 assistance with issues regarding behavioral and emotional health, family, legal, financial, wellness or other personal matters. You will have access to a certified clinician who can help you one-on-one or refer you to someone in your area for longer-term help.

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