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Recruiter

📍 Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office)
💼 Type: Full-time
💰 Compensation: $80,000 - $150,000 (subject to qualifications and experience) + equity + premium benefits

Let’s be honest: at most companies, “recruiting” means shuffling resumes, scheduling calls, and pushing candidates through a funnel. Not here.

At Files.com, recruiting is the single most important responsibility in the business. Our Recruiters don’t just manage process—they shape the future of the company. They are trusted advisors, decision-shapers, and closers. Every search is run with rigor and precision. Every candidate journey is managed with care and respect. Every hire moves the company forward in a meaningful way.

We don’t measure success by how many interviews you schedule or how many offers you extend. We measure success by the quality of the people who join, the impact they make, and the fact that they’re still thriving a year later. Our Recruiters are the guardians of that standard. They filter rigorously, they push every stage of the process to cut deeper, and they refine constantly so that every hire strengthens Files.com for the long term.

If you want to practice recruiting as a craft—not coordination—this is the role.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally—and this role is central to that growth.

Our Austin and Scottsdale offices are hubs for collaboration and culture. In Scottsdale, you’ll work from a gorgeous, spacious office in the heart of Old Town with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓—plus unbeatable access to the best lunch and happy hour spots in the city.

In Austin, our downtown location keeps you right in the action, close to the city’s best restaurants, music, and energy. Our space offers a beautiful 26th floor roof deck ☀️, craft coffee ☕️, free drinks, and free catered lunch every day.

Twice a year, we bring the whole company together for energizing off-sites in cities like Nashville, Miami, and New York.

What You’ll Actually Do

In this role, you will:

  • Source, screen, and engage candidates across technical and non-technical roles.
  • Quarterback the entire recruiting process, serving as the central point of coordination and a friendly, professional face of Files.com.
  • Run high-impact interviews using structured rubrics that surface real strengths and risks.
  • Manage candidate journeys from first contact to final decision, keeping communication sharp, transparent, and human.
  • Diagnose fit and guide decisions by writing crisp, evidence-based interview summaries and advocating for exceptional candidates.
  • Negotiate and close offers with professionalism, persuasion, and confidence.
  • Keep the process moving: maintain accurate records in Greenhouse (our ATS), prevent bottlenecks, and ensure momentum never stalls.
  • Champion diversity and inclusion by flagging bias, pushing for evidence-based evaluation, and ensuring diverse pipelines at every stage.

What Success Looks Like

  • Every hire you close is thriving a year later.
  • Hiring managers rely on your insight to calibrate and decide with confidence.
  • Candidates walk away—whether hired or not—feeling respected, informed, and impressed by Files.com.
  • Recruiting pipelines are consistently healthy, balanced, and aligned with business priorities.
  • Searches move fast without ever compromising on selectivity or quality.

Who Thrives in This Role

✅ You see recruiting as a craft, not just coordination
✅ You communicate with clarity, empathy, and conviction
✅ You thrive on selectivity and won’t lower the bar for convenience
✅ You can balance speed with rigor and persuasion with process
✅ You want to build a long-term career in talent acquisition and leadership

Where This Role Can Take You (Growth Path)

Recruiters at Files.com grow quickly. Perform here and we’ll invest in you—fast. Real paths can include:
Recruiter → Senior Recruiter – lead critical searches across the business
Recruiter → Recruiting Manager – coach and scale a team of Sourcers and Recruiters
Recruiter → People Ops Leadership – shape the systems and culture behind our growth

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast in Scottsdale; lunch in Austin
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t “recruiting” as most companies define it. This is high-stakes, high-impact work where you’ll shape the future of the company with every hire. If you want to elevate your recruiting craft, influence real decisions, and grow fast inside a profitable, high-performance SaaS business, this is your seat.

We would like you to tell us why this opportunity speaks to you. You don’t have to tell us now, but we promise we’ll read your story upfront. You’re more than a resume!

Our Employee Benefits At A Glance

We want you and your family to live longer, healthier, and happier lives. Providing our employees with top-tier benefits leads to improved productivity, long-term retention, and better decision making, so that's what we do.

Categories :

High Starting Salaries

As a successful, profitable business that believes in over-investing in our team, we choose to offer industry-leading base salaries for all positions.

Performance-Based Raises

We reward our high performers for one simple reason: they've earned it.

Equity Option Grants

As a private equity-backed business, we expect to have a major exit event within the next 5 years. We have set aside a substantial pool of equity options to grant to our employees so they are able to share in the value created.

401(k) With Generous Employer Match

Most employer-sponsored 401(k) plans crush you with fees. Our plan features extremely low-fee ETFs, ensuring that you actually keep the money that you save for retirement. Plus, we will match your contributions up to 4% of your salary to encourage you to invest for your retirement.

Starting Bonus

New Hires receive a $1,000 starting bonus. No strings attached.

Company-Issued MacBook Pro

You will receive a fully loaded MacBook Pro, reducing time wasted setting up individual rigs.

Legal Assistance

Option to participate in an employee paid legal plan to gain access to a network of attorneys who assist with basic legal needs including wills, trusts, contracts, tickets, and documents.

Employee Assistance Program

We provide a confidential and no cost avenue for you to receive 24/7 assistance with issues regarding behavioral and emotional health, family, legal, financial, wellness or other personal matters. You will have access to a certified clinician who can help you one-on-one or refer you to someone in your area for longer-term help.

Medical Insurance

Comprehensive coverage with low premiums for employees and families. Ability to choose between a Preferred Provider Organization (PPO), Exclusive Provider Organization (EPO), or Health Maintenance Organization (HMO)

Dental Insurance

Coverage for preventive and diagnostic services like semi-annual exams, x-rays, cleanings, and coverage for more major events like fillings, extractions, or root canals.

Vision Insurance

Plans designed to encourage you to maintain your vision through regular eye exams and help with expenses for contacts, lenses, frames or surgery.

Life insurance

Employer-provided $50,000 Basic Life & AD&D policy, which employees have the option to supplement.

Disability Insurance

Coverage for short-term and long-term disability available for purchase.

Flexible Spending Account (FSA)

Ability to set aside pre-tax money for out-of-pocket medical expenses, such as prescriptions, over-the-counter medicine, or vision care.

Healthcare Providers

Access to providers based on region including Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Group Health, Kaiser Permanente, MetLife, Tufts Health Plan, VSP, WageWorks, and UHC among others.

Vacation and Holidays

We encourage our employees to take time off and enjoy all that life has to offer. Employees are eligible to accumulate up to 4 weeks (20 days) of paid time off (PTO) and receive 11 company holidays.

Growing A Family

We offer paid time off for growing a family, whether by birth, adoption, or fostering. Eligible employees may take between 2 to 10 weeks of paid leave.

Bereavement Leave

Employees may take up to 4 days of paid bereavement leave for the death of an immediate family member. Bereavement days do not count toward an employee's PTO.

Paid Business Trips

You will travel to in-person meetings with your team and the entire company to meet and work together face-to-face. These meetings are in cities that are fun to visit. In the last few years, we've been to Austin, Orlando, New Orleans, San Diego, Las Vegas, New York City, and Nashville among other destinations. We also support attending trade shows and conventions, especially if you are willing to speak at such an event.

Continued Learning

We invest in continued learning opportunities for our staff. We reimburse employees who attend conferences, participate in speaking events, and pursue certifications to improve their skills.

"You're surrounded by intelligent and driven people who genuinely want to see you succeed. Everyone here is invested in helping you grow and perform at your best. It's rare to find that combination of high talent and supportive culture in one place."

— Karan Mangat, Account Executive

“It's really about being able to work with really smart people on really interesting problems and feeling like you're actually contributing to something big.”

— Gabe Purrenhage, Principal Infrastructure Engineer

“Files.com gives me opportunities to solve big problems, build real products, and see the direct impact on customers and growth. It’s work that truly matters.”

— Dustin Zeisler, Principal Engineer

"The level of excellence across the team encourages me to keep learning, try new ideas, and become better at what I do. I also appreciate how quickly our products move from concept to real customer use. Seeing something you helped build get adopted almost immediately creates a strong sense of pride and connection to the work."

— Claudio Tinnirello, Product Manager

"I am truly proud to work for Files.com. We’re creating technology that genuinely helps people. You can see your work go from idea to impact so quickly, it's awesome."

— Jesse Harris, Senior Engineering Manager