All Open Positions

Please review our open positions below. We hope to hear from you if one of our openings is a fit for you.

21 Open Positions

Customer Engagement

Onboarding Engineer (Remote – U.S.)

The Onboarding Engineer at Files.com is the architect of first value — the technical guide who takes a customer from “contract signed” to “production-ready, mission-critical deployment.” This is not traditional “customer success” or “training.” It is hands-on engineering with enterprise IT teams to design workflows, integrate systems, and launch Files.com into production with confidence.

Onboarding Manager (Remote - U.S. Only)

The Onboarding Manager is ultimately accountable for multiplying the impact of the Onboarding team — creating a culture of technical excellence, ownership, and high performance that ensures Files.com customers don’t just launch, but launch strong.

Engineering

Back End Engineer (Remote)

We are looking for seasoned Back End Ruby Engineers with strong backgrounds in data structures, algorithms, and scaling to join our team and help us build features into our already great app.

Front End Engineer (Remote)

We are looking for strong Front End Engineers to join our team and help us build features into our already great app. You will be working on the Files.com platform.

Head of AI Initiatives

This is a builder–operator seat for someone who wants to embed AI into the operating system of a serious SaaS business — across sales, marketing, support, engineering, and operations — and ship real, margin-positive AI systems that people use every day.

Infrastructure Engineer (Remote)

We are looking for seasoned Infrastructure Engineers with strong backgrounds in building internal tools.

SaaS Product Designer (Visual Design & Frontend Craft) (Remote)

We are looking for a UI/UX Designer for the Files.com platform across all UI components to create a delightful user experience.

VP of Engineering

The VP of Engineering will own the engineering organization end-to-end: product development, infrastructure, DevOps, QA, and security. This role is not about sitting above the work — it is about leading from within.

VP of Information Technology (Austin, TX)

The VP of Information Technology at Files.com is a strategic, hands-on leader who owns everything related to internal IT. This is not a back-office or break/fix role. It's a high-impact, company-shaping leadership position where your work directly affects employee productivity, company security, and the operational excellence of the entire organization.

Marketing

Marketing Designer and Developer (Austin, TX)

We’re looking for a UI/UX Designer & Developer to join our Marketing Team, where you’ll design and build high-converting web experiences that drive revenue and maximize lead generation. This role blends design, front-end development, and marketing strategy, making it ideal for someone who thinks like a marketer and understands how UX impacts business growth.

Marketing Front End Engineer (Austin, TX)

We are looking for a Front End Engineers to join our Marketing Team where you'll build and optimize web experiences that drive lead generation, conversion, and revenue growth.

VP of Product Marketing (Austin, TX)

The VP of Product Marketing at Files.com will play a pivotal role in closing one of the most critical gaps in our go-to-market strategy. This leader will own our product messaging, positioning, and competitive narrative — translating deep product and customer understanding into powerful marketing that resonates with our core buyer: the enterprise IT professional.

Personnel

Instructional Design Lead

We’re hiring an Instructional Design Lead to transform existing reference material into role-based training and assessments that employees can actually absorb, retain, and apply on the job. This isn’t “make it pretty” work.

Product

Product Manager

This is not a “write the PRD, update the roadmap, call it a day” kind of role. This is a Builder’s PM role: someone who sees the destination clearly and drives the work all the way across the finish line—taking messy customer reality and turning it into shipped product that’s coherent, durable, and measurably better for the people who rely on us.

Recruiting

Recruiter

Be a trusted talent advisor who helps bring incredible talent into Files.com.

VP of Recruiting

You’ll shape the growth of every team in the company. Your mandate isn’t to simply “fill seats.” It’s to raise the caliber of talent across the entire business.