We launch new AI agents every day, but our humans are the Builders, Operators, and Closers who make it happen. Builders make the systems and orchestrate the agent fleets. Operators run a function end to end and own the outcome. Closers finish the moments that matter — a seven-figure deal, a critical demo, a customer relationship held through a hard quarter. Leadership is what each of them grows into.
We look for people who Communicate Well, Innovate Constantly, Play as a Team, and Close Tenaciously — so that, together, we Make It Effortless for every customer we serve.
Every human here builds, operates, or closes. Some do all three.
People who build the platform and all the systems that run the company. Engineers, yes, but not just engineers — nearly all of our senior VPs are builders here too. Authors of skills, orchestrators of agent fleets, builders of the automations the rest of the company runs on.
People who operate the systems in a function, bringing trusted human judgement when it matters — the way a pilot operates the airplane. Finance, Legal, Product, Customer Experience, People Operations, and Marketing all have operators. Operators turn strategy into shipped work, decide when the data isn't conclusive, and own the result either way. Senior Operators are VPs of their function.
People who finish the moments that matter. The Strategic AE who lands a seven-figure deal after fourteen meetings. The Sales Engineer who turns skepticism into trust on a critical demo. They run the deal from first call to signed contract, hold the line on terms, and own the customer relationship. Their work is irreplaceable because the moments are. Senior Closers run revenue.
One is great. The only losing position is none. Which are you?
I used to spend half my day on CRM hygiene and qualifying inbound leads. I haven’t done either by hand in months — the agents handle it. My calendar is full of actual selling conversations now.
Karan MangatAccount Executive
We vibe-coded our own internal infrastructure management dashboard — pulls the best of Datadog, AWS Console, HashiCorp, and Wazuh into one place, completely customized to how we actually run. We built our own deployment system on top of it. It’s so much fun to own the full stack instead of stitching five vendors together.
Gabe PurrenhagePrincipal Infrastructure Engineer
I love that Files.com lets me spend six figures annually on Codex credits. I have agents running 24/7 and on weekends. I am so much faster than I used to be.
Dustin ZeislerPrincipal Engineer
I was frustrated at the quality of Learning Management Systems out there, so I vibe-coded my own Files.com Sales Academy LMS. Now it runs in production training our Account Executives better than ever before. Files.com gave me access to Claude, Replit, and any other tool I need.
Wade CallisonChief Revenue Officer
In 2026, if your CEO isn’t running Claude and Codex sessions side-by-side, your company is already falling behind. I do in minutes what used to take weeks — and I’m having more fun running this company than I ever have.
Kevin BombinoFounder & CEO
I used to spend days writing product documentation and preparing New Feature Introduction presentations. Now our agentic pipeline does that work for me. I get to focus on what I’m best at — stepping on stage and shining.
Claudio TinnirelloProduct Manager
I am truly proud to work for Files.com. We’re creating technology that genuinely helps people. You can see your work go from idea to impact so quickly, it's awesome.
Jesse HarrisSenior Engineering Manager
AI changed how we do the day-to-day job. It didn't change what matters to us. These six lines are printed on the wall here in Austin — and we'll come back to them every week through your first three months. Not because we're worried you don't know them. Because the moment a company stops saying its values out loud is the moment they stop being true. Click any to read more.
We don't think of communication as a “soft skill.” We see it as the foundation of great work. It powers every part of our business — from how we collaborate internally to how we support and earn trust from customers.
We Communicate Well by sharing context, not just information. We write things down, respond quickly, and ask questions when we're unsure. We explain not just what we're doing, but why. We give thoughtful feedback and receive it with openness. We surface tensions early and resolve them with respect.
We believe great work should feel easy — even when it's not. When things just work, it's because someone put in the effort to make it that way. That's what we do.
We Make It Effortless by obsessing over experience. We fix what's clunky, simplify what's complex, and follow through — so customers feel cared for and teammates stay in flow.
We believe progress is a daily habit. We don't wait for innovation to be scheduled or assigned. We seek it out — in our code, our processes, our tools, and our thinking. The moment we accept “good enough,” we start falling behind.
We Innovate Constantly by staying curious and moving fast. We question assumptions, challenge legacy systems, and look for better ways to work. We simplify. We test. We iterate. We don't wait to be told what's broken — we fix it before it slows us down.
At Files.com, integrity is the baseline. We say what's true, do what we say, and fix it fast when we fall short.
We Protect Our Integrity by making our word airtight. No rounding up. No half-truths. No hiding the ball. If something's not done, we don't pretend it is. If we don't know, we say so — and find out.
We believe great work doesn't happen in silos. It happens when people trust each other, communicate clearly, and execute in sync.
We Play as a Team by showing up for each other and keeping the mission front and center. We give feedback with care. We receive it with openness. And when someone points out a better way, we listen.
We believe starting is easy — finishing is everything.
We Close Tenaciously by following through, pushing past friction, and delivering real results. We don't drift, delay, or get distracted. We define what done looks like, and we get there — fast, focused, and fully.
Files.com has been around since 2009. The AI strategy is two years old. Everything else — the customers, the product, the engineering, the bar we hire to, the way the company is owned — is what made the AI strategy possible. Six other reasons you'd come here.
4,000+ organizations — every Fortune 500 industry, every regulated vertical, every fast-scaling enterprise where secure file transfer is mission-critical. The product moves petabytes daily through hundreds of millions of API calls. The deals close, the support tickets matter, the engineering decisions ship at scale.
#1 Highest Rated MFT on G2. #1 on Gartner Peer Insights for Managed File Transfer. 250+ glowing reviews where customers don't tolerate the product — they recommend it. Whatever your role, you'll never have to apologize for the thing your name is attached to.
Engineering ships fast. The customer feedback you carry in turns into shipped features in weeks. The known-issues list at most companies becomes a five-year apology tour; here it's a same-week ticket. Your job is to advance the customer's work, not to defend the gaps.
Kevin Bombino still runs the company he founded in 2009. We build for the long term — and the math works, which is how we stay number one in revenue per employee in our category.
The bar to get in is high, and it stays high after you're in. We pay above market because the people we hire are above market — and we say no to a lot of strong candidates because raising the bar matters more than filling a seat. Your first week here, the room will feel different.
Engineers build the marketing tools. The CRO vibe-coded our sales academy LMS. Infrastructure engineers ship internal dashboards that replace whole vendor categories. The company isn't a stack of departments doing their narrow piece — it's a small team of operators building everything the business needs, end to end.
As a successful, profitable business that believes in over-investing in our team, we choose to offer industry-leading base salaries for all positions.
We reward our high performers for one simple reason: they've earned it.
As a private equity-backed business, we expect to have a major exit event within the next 5 years. We have set aside a substantial pool of equity options to grant to our employees so they are able to share in the value created.
Most employer-sponsored 401(k) plans crush you with fees. Our plan features extremely low-fee ETFs, ensuring that you actually keep the money that you save for retirement. Plus, we will match your contributions up to 4% of your salary to encourage you to invest for your retirement.
New Hires receive a $1,000 starting bonus. No strings attached.
You will receive a fully loaded MacBook Pro, reducing time wasted setting up individual rigs.
Option to participate in an employee paid legal plan to gain access to a network of attorneys who assist with basic legal needs including wills, trusts, contracts, tickets, and documents.
We provide a confidential and no cost avenue for you to receive 24/7 assistance with issues regarding behavioral and emotional health, family, legal, financial, wellness or other personal matters. You will have access to a certified clinician who can help you one-on-one or refer you to someone in your area for longer-term help.
Engineering, Design, and Customer Engagement run remote. Sales, Marketing, and executive roles work from our Austin HQ. We post real numbers in the descriptions, not “competitive.”
