2022-11-03

Upload files via email with Files.com

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Looking for a solution to upload email attachments to Files.com, or upload to any integrated cloud storage?

Imagine that your CRM application, for example Salesforce, is sending you daily reports as email attachments. You want to store or archive those attachments in cloud storage or you want to transfer or send those attachments to a different system. Doing it manually is not a fun process. It takes resources and time and often there is a chance of data loss. We’ve got a solution for this.

Files.com introduces an easy and secure way to upload files to Files.com, including to a remote server connected through our platform. Allow your users, applications, or systems to send files as attachments to an email address and those attachments can be uploaded to any Files.com folder.

Enable an inbound email address for any folder, or inbox, to accept incoming email attachments and upload them. Your received attachments are delivered as uploaded files into the selected folder. Your folder’s inbound email address can be used in the To, Cc or Bcc fields in emails generated by:

  • Your internal employee
  • Your website visitor
  • Your partner or vendor
  • Your customer
  • And anyone else who knows the email address of your folder and can send attachments

Receive attachments from any application that can send email, such as:

  • Salesforce
  • Workday
  • ServiceNow
  • Tableau
  • Workato
  • Marketo
  • Zoho
  • NetSuite
  • And any other CRM, HRMS, ERP, CMS, BI, SCM, Marketing automation, and application that can send reports, or other files, through email.

Receive attachments from any device that can send email, such as:

  • Document or Photo Scanners
  • Copier machines
  • X-ray machines
  • CCTV
  • and any systems that can send emails with attachments.

Learn more on how you can generate an inbound email address for your folder or inbox.

Ready To Conduct Business Over Email?

As a business, have you ever wondered how your website visitors or customers could securely send files to your storage platform without logging in anywhere? In healthcare you may need visitors to send files to an email address such as claims@mycompany.com, then you have to manually parse, classify, and upload those files to your storage platform. Your inbox could fill faster than you can empty it, causing processing delays and requiring extra manual effort.

To solve this, create an inbound email address for your folder at Files.com and create a forwarding rule on your organization's email server to forward claims@mycompany.com to your Files.com folder’s email address. Retain your email address claims@mycompany.com and continue to use it on your website and your email signature. Ask your customers to upload files by sending you attachments to that email address. Simple and secure

Files.com can detect attachments and store them to Files.com, or to any integrated remote server such as Amazon AWS, Azure Files, Google Cloud, SharePoint, OneDrive, Box, Dropbox, etc. Once files are stored, they can be shared with a link, or they can be transferred to a different system using FTP, SFTP or AS2 protocols. On top of that, you can still apply your favorite Folder settings such as File expiration, Limit uploads to certain extensions, and so on. You can also create workflows to further route your files to human users or automated systems.

Learn more on how you can generate an inbound email address for your folder or inbox.

The Reasons Why You will Love Upload Files Via Email:

  • No need to login, or use web applications, to upload files
  • Ease of use for non-technical users
  • Files can be uploaded securely to our platform
  • Data governance policies like retention, exclusions, and limits can still be applied to uploaded files
  • Files can be sent using any email client, such as Gmail, Office 365, Outlook, or from any device that can send email attachments.
  • Files can be sent to Files.com, or to any integrated remote storage servers such as Amazon S3, Azure Files or Blob storage, Google Cloud, SharePoint, OneDrive, Box, Dropbox, Google Drive, BackBlaze B2, Wasabi, etc.
  • You can also save costs for your email storage by storing attachments in Files.com instead.
  • You can add an inbound email address to your exiting inbox. No need to create a new inbox in order to receive files to an existing web inbox folder.
  • You can add the Files.com folder’s inbound email address in the To, Cc or Bcc fields of any email chain to collect the attachments in your folder automatically.
  • You, or your vendor/partner, can receive files in a folder from scanners, CCTV, or x-ray machines.
  • Helps you with centralizing data storage and management.

Questions? Need help?

Please let us know how we can assist you. We’re here and glad to help. Please contact us by email, chat (in your web interface when logged in), or phone (1-800-286-8372 ext. 2).

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