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Available Regions

The following regions are currently available:

  • Australia, Sydney
  • Canada, Toronto
  • EU - Germany, Frankfurt
  • Japan, Tokyo
  • Singapore
  • UK, London
  • USA, Virginia

Scope

Multi-region storage settings are available only at the folder level. Individual files cannot be configured to be served from a different region. When you change a folder's storage region, the server storage cascades down through all subfolders, provided they were created with the default setting of Inherit from Parent Folder.

Region changes cascade through all nested subfolders and files, so design the folder hierarchy to avoid undesired region changes.

Additional Storage Regions

Files.com's regional storage covers most of the world, and you can use the storage region of your choice. If you need storage in a region Files.com does not offer directly, you can bring your own private cloud storage through our Remote Server integrations. Remote Server integrations to Cloud Storage store files in the region of your choice with providers such as AWS, Azure, Google Cloud, and any S3-compatible storage service. Data stored within a Remote Server Mount is located in the region of your storage provider.

If you prefer storing files on-premise in your own data center, you can integrate Files.com with your on-premise storage using the Files.com Agent.

Note About Sync/Mount Remote Connections

When you use Files.com's Regional Storage features alongside Sync or Mount features that connect directly to third-party platforms such as Azure, S3, Box, or Dropbox, network traffic travels through Files.com's servers in the USA when transiting to and from those platforms, even if the data in your Files.com folder is ultimately stored in another region. This is the default and it exists to improve network throughput.

The USA-based cloud delivers superior performance for this routing. See Changing the Geographic Region of Data Routing for how to configure this setting to use a different geographic region.

Data Center Locations

We do not share the addresses of the data centers for security and privacy reasons.