IP Addresses

IP Addresses are the way computers are addressed on the Internet. IP Addresses typically come up in the conversation of a firewall or client configuration. Files.com currently supports only IPv4 addresses. IPv6 addresses are not supported.

Files.com operates on a dedicated IP address range (198.72.80.0/20) and a transitional list of addresses hosted on Amazon Web Services (AWS). Some environments may need to reference these IPs when applying firewall or network filtering rules.

Files.com Owned IP Range

Files.com owns the IP block 198.72.80.0/20, which includes all addresses from 198.72.80.0 through 198.72.95.255.

Outbound Connections from Files.com

Files.com uses IP addresses from both its owned range and the AWS transition list for all outbound connections, including Webhooks, SMTP email delivery, Single-Sign-On/LDAP connections, Sync and Remote Mount features.

If your site uses dedicated IP addresses, certain features, such as Remote Servers, Webhooks, and Custom SMTP, can be configured to use those dedicated addresses for outbound traffic. We recommend leaving outbound connections on the shared pool unless a specific counterparty requires fixed source IPs for firewall reasons.