When deploying the Files.com Agent on Windows, it's important to configure the service to run under a dedicated user account rather than the default system account.

This approach enhances security and ensures the Agent operates with the appropriate permissions.

By following these best practices, you can ensure that the Files.com Agent operates securely and efficiently within your Windows environment. Proper configuration of service accounts is a fundamental aspect of system administration that contributes to the overall security posture of your organization.

Use a Dedicated User Account

By default, Windows services may run under system accounts like LocalSystem, which possess extensive privileges.

For the Files.com Agent, it's recommended to create a dedicated user account specifically for the service. This account should have only the necessary permissions required for the agent's operations, such as read/write/update/delete access to specific directories or network shares.

This practice adheres to the principle of least privilege, reducing potential security risks.

Configure Service Logon Settings

After creating the dedicated user account, configure the Files.com Agent service to log on using this account.

This can be done through the Services management console (services.msc) by accessing the service properties and specifying the account under the "Log On" tab. Ensure that the account has the "Log on as a service" right assigned, which is necessary for the service to start correctly.

Manage Password Policies

Implement strong password policies for the dedicated service account. Regularly update the password and avoid setting it to never expire.

If your environment supports it, consider using Managed Service Accounts (MSAs) or Group Managed Service Accounts (gMSAs) to automate password management and enhance security.

Monitor and Audit Service Account Activity

Regularly monitor the activity of the service account to detect any unauthorized access or anomalies. Enable auditing on the account to track login attempts and resource access.

This proactive monitoring helps maintain the integrity of your system and quickly identifies potential security incidents.

Document Configuration Details

Maintain thorough documentation of the service account's configuration, including assigned permissions, password policies, and any changes made over time.

This documentation is invaluable for troubleshooting, audits, and ensuring continuity in case of personnel changes.