To ensure the highest level of security, Files.com requires encryption on all connections, including FTP connections, by default.

Administrators can allow plain/unencrypted FTP connections to their Files.com site. Use the Plain/unencrypted FTP Support option for the FTP service of your Files.com site to enable this.

If you wish to restrict the use of insecure FTP connections to certain users, you can override the global requirement for those users by adjusting the settings within each user. Edit the user account and set the Plain/unencrypted FTP support option to Allow plain/unencrypted FTP connections.

Plain/unencrypted FTP connections can still be initiated with Files.com even when your site is configured to Require SSL on all FTP connections. This is because users who are configured to Allow plain/unencrypted FTP connections cannot be identified until they attempt to log in. Users who have not been granted an override for plain/unencrypted FTP connections will be forced to use TLS/SSL with FTP when attempting to log in.